Bilingual Customer Service Ambassador

1 day ago

Province of Palawan, Mimaropa, Philippines beBeeAmbassador Full time ₱3,600 - ₱4,500
Job Title:

A bilingual customer service ambassador is a key member of our team.

About the Role:
  • This role involves being the first point of contact for customers via inbound calls, live chat, and email.
  • The ideal candidate will be fluent in French and English with excellent written and verbal communication skills.
Key Responsibilities:
  • Serve as the primary interface between customers and our organization.
  • Deliver exceptional support in both French and English through voice and chat.
  • Troubleshoot and resolve customer issues with professionalism and urgency.
  • Build strong relationships by personalizing each interaction.
  • Collaborate with your team to ensure consistent and high-quality service.
Requirements:
  • 1+ year of remote/online experience in customer service or a similar role.
  • Experience with bilingual customer support is an advantage.
  • Excellent written and verbal communication skills are essential.
  • Calm and solution-focused under pressure.
  • Familiarity with Gorgias, Zendesk, Shopify, or similar tools is a plus.
Benefits:
  • Remote work opportunities.
  • Chance to work with a diverse client base.
What We Offer:
  • A dynamic and supportive work environment.
  • Ongoing training and professional development opportunities.

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