
Strategic Business Consultant
2 days ago
The ideal candidate will have expertise in various disciplines including business process analysis, requirements documentation, dashboard creation, and business case presentation.
Main Responsibilities:
- Conduct thorough business process analysis to identify areas for improvement.
- Create interactive dashboards to visualize key performance indicators (KPIs) and metrics.
- Presents compelling business cases supported by data analysis and insights.
- Utilize MS Excel and MS PowerPoint proficiently for data analysis and presentation.
- Employ Power Query and Power Pivot to manipulate and analyze data effectively.
- Ensure fluency in English to facilitate clear communication and documentation.
- Apply basic understanding of database theories and tables for data integration and reporting.
Key Skills and Qualifications:
- Proficiency in MS Excel and MS PowerPoint.
- Experience with Power Query and Power Pivot.
- Experience in creating interactive reports and dashboards using Power BI.
- Basic understanding of database theories and tables.
- Experience in scheduling and forecasting.
- Proficiency in Salesforce reports and creating/modifying reports in both Classic & Lightning environments.
- Knowledge of Zendesk Report Creation, including MAQLs.
- Familiarity with MS PowerApps and MS Power Automate.
- Ability to solve complex business problems using analytical models.
- Previous experience in business analytics within the BPO industry.
Benefits:
We offer a positive, encouraging, and performance-driven culture that enables our team members to build rewarding, long-term careers.
Requirements:
All applicants must be eligible to work in the relevant country.
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