Global Travel Support Specialist

2 weeks ago

Manila, National Capital Region, Philippines beBeeCustomer Full time $24,000 - $48,000

A leading travel service provider is seeking a professional to join their customer support team. The ideal candidate will be fluent in English and Spanish, with excellent communication and problem-solving skills.

Key Responsibilities:
  • Assist customers with inquiries and concerns via phone, chat, or email
  • Communicate effectively with customers, showing empathy and patience
  • Work collaboratively with a high-performing team to achieve goals and objectives
  • Advocate the company culture both internally and externally
Required Skills and Qualifications:
  • Fluent verbal and written English and Spanish communication skills; proficiency in B2 level Spanish is essential
  • At least 1 year experience in customer care center; travel industry experience preferred
  • Passion for helping others and gaining a sense of fulfillment from making a positive impact
  • Able to work flexible shifts, including weekends and public holidays
  • Good computer skills and knowledge of MS Office tools
  • Positive attitude, diligence, and results-oriented mindset
Benefits:
  • Fast-growing global platform with opportunities for growth and development
  • Professional coaching and training to enhance skills and knowledge
  • Competitive salary and compensation package
  • Monthly and yearly performance bonus
  • Allowances: meal and transportation allowance
  • Dental, medical, and vision benefits

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