Senior Systems Administrator
2 weeks ago
Seidotech Solutions Corp. is seeking a highly skilled Systems Engineer 2 to join our team. As a key member of our IT department, you will be responsible for monitoring customer ticket queues, triaging tickets, and providing top-notch technical support in areas of subject-matter expertise, including storage, virtualization, and Windows OS.
Responsibilities:- Work with a team of like-minded professionals to monitor customer ticket queues and triage tickets that need immediate attention.
- Remain cognizant of customer service-level agreements, and strive to meet or exceed them on a regular basis.
- Identify and troubleshoot reoccurring platform issues and engage with the senior engineering team for resolution as needed.
- Advocate for each customer problem, keeping their business at the forefront of your troubleshooting process.
- Participate in Incident Management by providing situational reports (sitreps) via ticket updates and/or customer-facing communications.
- Responsible for proactive and reactive Incident Response as a result of network, system or service anomalies.
- Provide technical support in areas of subject-matter expertise, including storage, virtualization, Windows OS, and monitoring various systems management tools.
- Identify and drive opportunities to automate repeatable infrastructure tasks, including creating and maintaining scripts and tools.
- Quickly assess an issue and form an understanding of the root cause in unfamiliar technical environments and technologies.
- Commit to professional growth and development by maintaining and/or obtaining new industry-specific certifications.
- Participate in recurring after-hours on-call rotations.
- A curious disposition.
- Strong documentation and reporting skills.
- Good communication skills (written and oral).
- Adaptability and flexibility.
- Experience supporting and administering baremetal rackmount and blade servers, SAN technologies, Azure, AWS, or Google public cloud environments, VMware and/or Hyper-V private cloud technologies, and Windows Server OS.
- Networking Basics (CompTIA Network+ equivalent).
- Industry Certifications from at least one of the following: Microsoft, VMware, EMC, NetApp, Dell, Network+.
- Experience with Kaseya VSA, Sophos UTM, and Connectwise preferred.
- Preferred Certifications: Azure Administrator Associate, AWS Certified SysOps Administrator – Associate.
Seidotech Solutions Corp. is a leading provider of IT services and solutions. We are committed to delivering exceptional customer service and supporting our team members in their professional growth and development.
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Senior Systems Engineer
4 weeks ago
Clark Freeport Zone, Pampanga, Philippines Seidotech Solutions Corp. Full timeJob Title: Systems Engineer 2At Seidotech Solutions Corp., we are seeking a highly skilled Systems Engineer 2 to join our team. As a key member of our technical staff, you will be responsible for monitoring customer ticket queues, troubleshooting complex technical issues, and providing top-notch technical support to our clients.Key Responsibilities:Monitor...
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Systems Engineer 2
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Clark Freeport Zone, Pampanga, Philippines Seidotech Solutions Corp. Full timeWhat You’ll Do: - Work with a team of like-minded professionals to monitor customer ticket queues and triage tickets that need immediate attention. We service customers as small as 10 users, up to multinational enterprises. - Remain cognizant of customer service-level agreements, and strive to meet or exceed them on a regular basis. - Become the owner of...
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Systems Engineer 2
3 months ago
Clark Freeport Zone, Pampanga, Philippines Seidotech Solutions Corp. Full timeWhat You’ll Do: - Work with a team of like-minded professionals to monitor customer ticket queues and triage tickets that need immediate attention. We service customers as small as 10 users, up to multinational enterprises. - Remain cognizant of customer service-level agreements, and strive to meet or exceed them on a regular basis. - Become the owner of...
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Clark Freeport Zone, Pampanga, Philippines Seidotech Solutions Corp. Full timeAbout the role: The Human Resources Specialist will work in an exciting, integral role on the Human Resources team, contributing to our company’s quest to be the employer of choice for the employees of choice. This multi-faceted position will be responsible for a variety of HR duties that support and develop our organization’s most valuable asset – our...
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Clark Freeport Zone, Pampanga, Philippines Seidotech Solutions Corp. Full timeWhat you'll do: - Review and assess existing enterprise databases and data warehouse solutions to support new features, performance improvements, upgrades, and ongoing sustainment. - Run reports on complex data sets from disparate data sources to provide information to business stakeholders. - Design, develop, test, and implement business reports and...
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Clark Freeport Zone, Pampanga, Philippines Seidotech Solutions Corp. Full timeThe Role: A modeler, as its very name says, is the one who models the buildings in Revit, CAD or similar programs. Depending on their seniority or expertise, they can model one or more disciplines. Modelers at ENG must also understand and review discipline specifications, project manuals, and submittals (Quality Analysis), and be able to read the design...
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Solutions Advisor
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