Systems Engineer 2

1 week ago

Clark Freeport Zone Pampanga, Philippines Seidotech Solutions Corp. Full time

What You’ll Do: - Work with a team of like-minded professionals to monitor customer ticket queues and triage tickets that need immediate attention. We service customers as small as 10 users, up to multinational enterprises. - Remain cognizant of customer service-level agreements, and strive to meet or exceed them on a regular basis. - Become the owner of your tickets by digging in to solve the problem, or escalate to a higher technical tier when appropriate. - Identifying and troubleshooting reoccurring platform issues and engaging with the senior engineering team for resolution as needed. Advocate for each customer problem, keeping their business at the forefront of your troubleshooting process. - Participate in Incident Management by providing situational reports (sitreps) via ticket updates and/or customer-facing communications. - Responsible for proactive and reactive Incident Response as a result of network, system or service anomalies. - Provide top-notch technical support in areas of subject-matter expertise (storage, virtualization, Windows OS). - Monitoring and working with various systems management tools. - Identify and drive opportunities to automate repeatable infrastructure tasks, including creating and maintaining scripts and tools. - Quickly assess an issue and form an understanding of the root cause in unfamiliar technical environments and technologies. - Commit to professional growth and development by maintaining and/or obtaining new industry specific certifications. - Participate in recurring after-hours on call rotations. What Skills & Experience You’ll Need: - A curious disposition. - Strong documentation and reporting skills. - Good communication skills (written and oral) - Adaptability and flexibility. - Experience supporting and administering: > Baremetal rackmount and blade servers; Dell and HP preferred > SAN technologies, including storage arrays, storage switching (iSCSI and FC); Dell-EMC, HP, NetApp preferred > Azure, AWS, or Google public cloud environments, including compute, storage, networking basics, and backups > VMware and/or Hyper-V private cloud technologies > Windows Server OS – Windows 2008 through Windows 2019, including ADDS, DNS, DHCP, DFS, file/print services, PowerShell basics - Networking Basics (CompTIA Network+ equivalent). - Industry Certifications from at least one of the following: Microsoft, VMware, EMC, NetApp, Dell, Network+. - Experience with any of the following tools preferred: Kaseya VSA, Sophos UTM - Experience with Connectwise - Preferred Certifications: Azure Administrator Associate, AWS Certified SysOps Administrator – Associate - Experience working in IT enterprises that use industry frameworks such as ITIL, COBIT, or MOF

  • Systems Engineer

    5 days ago

    Clark Freeport Zone, Philippines ABACODE Full time $30,000 - $60,000 per year

    Clark Global City, Pampanga, PhilippinesFull TimePhilippines - Information TechnologyMid LevelAbout UsThrive is a rapidly growing technology solutions provider focusing upon Cloud, Cyber Security, Networking, Disaster Recovery and Managed Services. Our corporate culture, engineering talent, customer-centric approach, and focus upon "NextGen" services help us...

  • IT Systems Engineer

    2 weeks ago

    Clark Freeport Zone, Pampanga, Philippines Technology Elite, Inc. Full time ₱600,000 - ₱1,200,000 per year

    We will reach out to you via the email address provided in your resume should you qualify for the next steps of your application.Manage and facilitate the completion of Customers' support requests. The Systems Engineer will manage the Customers' expectations throughout the process and strive to maintain high Customer Satisfaction levels. The Support delivery...

  • IT Systems Engineer

    3 days ago

    Clark Freeport Zone, Pampanga, Philippines Technology Elite, Inc. Full time ₱1,200,000 - ₱2,400,000 per year

    We will reach out to you via the email address provided in your resume should you qualify for the next steps of your application.Work Arrangement: Work from HomeWork Shift: Sunday-Thursday | 8am- 5pm Pacific Time (11:00am-8:00pm PHT)This is a role working with a US-based MSP with a team of 10 staff. You will play an important role in supporting business...

  • Server & Storage Engineer

    2 weeks ago

    Clark Freeport Zone, Pampanga, Philippines Integrated Computer Systems Inc. (ICS) Full time ₱900,000 - ₱1,200,000 per year

    Responsibilities:Deploy and troubleshoot servers and storage, including on-site diagnosis, isolation, assessment, and preventive maintenance.Testing new releases of network operating systems, network software and new server hardware, and recommending solutions and products to customers as necessary.Maintain a high level technical expertise in industry trends...

  • Level 2 Automation Engineer

    2 weeks ago

    Clark Freeport Zone, Philippines Shore360, Inc Full time

    Position OverviewCloud Connect WA is seeking a Level 2 Automation Engineer to design, develop, and maintain automation solutions that enhance client ICT systems and internal efficiency.This role involves hands-on technical development using Microsoft Power Platform and related tools, while ensuring that all automation processes meet high standards of...

  • MSP Senior IT Systems Engineer

    3 days ago

    Clark Freeport Zone, Pampanga, Philippines Technology Elite, Inc. Full time ₱1,200,000 - ₱2,400,000 per year

    We will reach out to you via the email address provided in your resume should you qualify for the next steps of your application.Work Shift: Monday-Friday/ Night Shift 9:30 PM- 6:30 AM PHTThe IT Systems Engineer is a senior technical role primarily responsible for 2nd level technical assistance including diagnosing and resolving issues and problems with...

  • Server & Storage Engineer

    6 days ago

    Clark Freeport Zone, Philippines Integrated Computer Systems, Inc. Full time ₱900,000 - ₱1,200,000 per year

    Responsibilities:Deploy and troubleshoot servers and storage, including on-site diagnosis, isolation, assessment, and preventive maintenance.Testing new releases of network operating systems, network software and new server hardware, and recommending solutions and products to customers as necessary.Maintain a high level technical expertise in industry trends...

  • Cloud Systems Engineer

    5 days ago

    Clark Freeport Zone, Philippines Bolder Group Full time ₱1,200,000 - ₱2,400,000 per year

    About the Role: At Bolder Group, we pride ourselves on our dynamic and forward-thinking approach, dedicated to providing exceptional business support that significantly enhances client satisfaction. Our mission is to streamline operations and elevate service delivery to effectively meet the diverse needs of our clients. We are currently seeking a meticulous...

  • System Design Engineer

    1 week ago

    Clark Pampanga, Philippines TalentHero Full time

    Job Summary: We are seeking skilled System Design Engineers to join our team. The ideal candidates will support system design activities with a focus on CAD schematics, Excel automation, and working within an EDS environment. Strong communication skills and a background in electrical or electronics engineering are essential for success in this role. Job...

  • Systems Administrator

    5 days ago

    Clark Freeport Zone, Philippines ABACODE Full time ₱1,200,000 - ₱2,400,000 per year

    Clark Global City, Pampanga, PhilippinesFull TimePhilippines - Information TechnologyMid LevelAbout UsThrive is an innovative technology solutions provider focused on cyber security, hybrid Cloud, global network management, disaster recovery and traditional managed services. Our corporate culture, engineering talent, customer-centric approach, and focus upon...