
Project Coordinator
2 days ago
We are seeking a skilled and experienced Client Services Representative to coordinate projects from estimation to completion for assigned clients. As a key member of our client project team, you will serve as a day-to-day contact on current projects for clients, internal departments, and vendors.
Responsibilities include resolving straightforward problems using established procedures, maintaining client relationships by ensuring high-quality services and solutions, and providing direction to other production colleagues.
This role requires strong communication and interpersonal skills, with the ability to work in a fast-paced environment. Proficiency in Microsoft Office is required, and knowledge of SAP is an added advantage.
Primary Responsibilities:- Act as the single point of contact for Design House, Print Production Manager, and Artwork Planners, responding timely to all inquiries.
- Manage client accounts and maintain good rapport with clients.
- Coordinate client-specific projects throughout their lifecycle, including estimate creation, resource assignment, and generation of client/project invoices.
- Translate client requests into detailed instructions for project teams.
- Ensure accurate and timely invoices by maintaining correct project details and supporting evidence.
- Initiate new data item requests through the Master Data Management process.
- Secondary School/ Diploma/ Degree in Business Studies, Management, Communication, or Supply Chain Management, or an equivalent combination of education and experience.
- Proven working experience in project management, client services, customer services, account management, and sales.
- Excellent communication and interpersonal skills.
- Proficient in English language and Microsoft Office.
At Matthews International, we are committed to making our employment website and application process accessible to all users and applicants. We provide reasonable accommodation or assistance completing the application process.
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