Virtual Medical Support Specialist

24 hours ago

Cabuyao, Calabarzon, Philippines beBeeMedical Full time ₱350,000 - ₱550,000
Remote Medical Office Assistant

We are seeking an efficient and empathetic Remote Medical Office Assistant to provide exceptional customer service and manage administrative tasks in a dynamic remote environment.

In this pivotal role, you will be the first point of contact for our patients, handling inquiries with professionalism and warmth while ensuring a smooth flow of communication between patients and healthcare providers. The ideal candidate will possess strong organizational skills, attention to detail, and excellent communication skills, with a friendly and professional demeanor.

Responsibilities
  • Manage incoming phone calls and inquiries from patients with poise and professionalism
  • Schedule appointments and maintain medical provider calendars efficiently
  • Collect and update patient information accurately in electronic health record systems
  • Provide patients with essential information about services, procedures, and protocols
  • Handle patient check-ins and follow-up communications
  • Collaborate with other medical staff to ensure quality patient care
  • Support office operations by assisting with various administrative tasks
Requirements
  • Prior experience as a medical receptionist or in a similar administrative role is highly valued
  • A thorough understanding of medical office procedures is essential
  • Superb communication skills, accompanied by a friendly and professional attitude
  • Proficiency in using electronic health record systems and scheduling software is crucial
  • Excellent organizational skills and attention to detail are vital
  • Ability to work independently in a remote setting
  • Familiarity with insurance processes is advantageous
  • Maturity in handling sensitive patient information with confidentiality
Additional Information
  • Seniority level: Entry-level
  • Employment type: Full-time
  • Job function: Administrative
  • Industry: Healthcare and IT Services

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