Medical Support Specialist
2 days ago
Improve patient care and work efficiently as a Virtual Assistant in healthcare. We are looking for an experienced professional to handle daily tasks, manage patient information, and ensure HIPAA compliance.
As a Virtual Assistant, you will be responsible for:
- Documenting new patient and referral intake
- Managing appointment bookings, cancellations, and rescheduling
- Inputting patient information, medical records, and billing dates into EMR/EHR systems
- Assisting with processing insurance claims, verifying patient insurance information, and handling billing inquiries
- Responding to incoming patient inquiries and directing them to the appropriate healthcare professional
- Analyzing healthcare data, preparing reports, and maintaining records
- Ensuring HIPAA compliance, privacy regulations, and patient confidentiality
- Coordinating the sending of medical records to various departments and professionals
To succeed in this role, you must have:
- Bachelor's degree in a medical field or related industry
- At least 1-year experience as a Medical Virtual Assistant
- Excellent English communication skills (written and verbal)
- Solid understanding of medical terminologies and practices
- Proficient in EHR/EMR systems and ability to troubleshoot technical issues
- Understanding of healthcare privacy regulations
- Strong interpersonal and organizational skills
Benefits:
- Health Insurance
- Performance Incentives
- Job Security and Stability
- Upskilling Opportunities
- 100% Work-From-Home
Work Schedule: US work hours (20-40 hours per week)
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