Senior Web Support Specialist

3 days ago

Pasay, National Capital Region, Philippines beBeeWeb Full time $60,000 - $80,000
Job Opportunity

We are seeking a skilled and experienced professional to join our team as a VIP Web Consultant. This role involves providing exceptional customer service and support to clients through various channels, including phone calls, emails, and online communication tools.

As a VIP Web Consultant, you will be responsible for handling client inquiries and requests in a timely and efficient manner. You will work closely with the production team to ensure that client projects are completed on time and to the highest standards of quality.

The ideal candidate will possess excellent communication and interpersonal skills, as well as the ability to work independently and as part of a team. A background in customer support and experience working with website content management systems is highly desirable.

Key Responsibilities
  • Provide exceptional customer service and support to clients via phone, email, and online communication tools
  • Handle client inquiries and requests in a timely and efficient manner
  • Work closely with the production team to ensure that client projects are completed on time and to the highest standards of quality
  • Assist clients with website content management and troubleshooting issues
Requirements
  • 1+ year experience in customer support or a related field
  • Excellent written and verbal communication skills
  • Ability to work independently and as part of a team
  • Experience working with website content management systems is highly desirable
Benefits

As a valued member of our team, you will enjoy a competitive salary, comprehensive benefits package, and opportunities for professional growth and development.

Join us today and take the first step towards an exciting and rewarding career in web consulting

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