Senior Learning Performance Analyst
2 days ago
We are seeking a highly skilled Business Analyst to join our team. The successful candidate will have excellent analytical and communication skills, with the ability to gather, analyze and interpret performance data to identify trends and patterns.
The ideal candidate will be able to translate complex analytical findings into clear, concise narratives and recommendations, and partner closely with instructional designers, trainers and leadership teams to implement data-driven learning solutions.
The role involves analyzing trends and patterns in training and operational performance data, and offering in-depth analysis to drive improvements in learning curriculum and instructional experiences. This includes performing root-cause analyses on performance deviations and outliers, identifying immediate and long-term solutions.
The Business Analyst will also present insights to stakeholders through intuitive dashboards, reports and support leadership presentations tailored for non-technical audiences. Additionally, they will act as a liaison between technical data teams and business stakeholders, ensuring insights are effectively communicated, actionable and aligned with business goals.
Requirements
- Bachelor's degree in Data Analysis, Business Analytics, Statistics, Computer Science, Education or related analytical field (or equivalent experience)
- Experience with data visualization tools (Tableau, PowerBI, Excel dashboards)
- Demonstrated experience analyzing complex datasets and translating insights into meaningful business recommendations
- Solid proficiency in Excel, SQL and data manipulation techniques
- Proven ability to clearly and effectively communicate insights to technical and non-technical stakeholders at all organizational levels
- Proven excellent interpersonal, communication and presentation skills
- Ability to manage multiple projects and workstreams independently with minimal supervision
- Solid project management, organizational and prioritization skills
Preferred Qualifications
- Experience working within Learning & Development or educational analytics environments
- Experience conducting quality trending, quality improvement and process improvement initiatives
- Experience deploying large-scale analytical solutions in complex, matrixed organizations
- Exposure to Machine Learning/AI or advanced analytics projects
- Familiarity with Smartsheet or similar project management tools
About Us
We are committed to helping people live healthier lives and making the health system work better for everyone. We believe everyone deserves the opportunity to live their healthiest life, regardless of their background or circumstances. Our mission is to make a positive impact on the communities we serve, and we are looking for talented individuals who share our values to join our team.
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