E-Commerce Operations Manager

4 days ago


Manila, National Capital Region, Philippines Wing, Inc. Full time

About Wing, Inc.

Wing is redefining the future of work for companies worldwide by providing a one-stop-shop for building world-class teams and automating operations. We are seeking an experienced E-Commerce Specialist to join our team.

Job Overview:

We are looking for a skilled professional to manage the overall operation of our website and ensure a seamless user experience. The successful candidate will be responsible for responding to customer inquiries, optimizing product listings, and collaborating with internal teams on promotional activities.

Key Responsibilities:

  • Manage website operations and maintain a smooth user experience
  • Respond to customer inquiries and concerns, providing assistance with product selections
  • Optimize product listings with detailed descriptions, visual assets, and specifications
  • Develop customer relationships and partnerships with content creators, influencers, and compatible businesses
  • Collaborate with internal teams on concept development, layouts, and promotional activities
  • Set prices based on industry trends and sales strategy
  • Monitor inventory levels and coordinate with suppliers and logistics partners
  • Develop and maintain PPC advertisement campaigns and social media engagement initiatives

Required Skills and Qualifications:

  • At least 1 year of experience in e-commerce, website maintenance, and related industries
  • Experience with content, product, and inventory management
  • SEO knowledge and best practices
  • Familiarity with Shopify, Amazon, and eBay platforms
  • Excellent English communication skills (B2 level)
  • Strong copywriting and editing skills
  • Google Analytics expertise for project management and reporting
  • Proficiency in MS Office, especially Excel

Benefits:

  • Health insurance (HMO)
  • Performance incentives
  • Job security and stability
  • Paid training
  • Inclusive culture
  • Upskilling opportunities
  • 100% remote work arrangement
  • Supportive team
  • Career growth opportunities
  • Fun work environment
  • Holiday and overtime pay

Working Arrangements:

  • US working hours (20-40 hours per week)
  • This is a remote job opportunity


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