E-Commerce Operations Specialist
2 days ago
The E-Commerce Specialist is responsible for managing the online presence of Aldo and Call it Spring on e-commerce platforms such as Shopee, Lazada, and Zalora. This includes handling product uploads, price updates, promo offers, and sales campaigns. The specialist must be knowledgeable about e-commerce platform operations and have experience in handling customer service.
Responsibilities:
- Manage the online stores of Aldo and Call it Spring on various e-commerce platforms.
- Implement price updates, promo offers, and sales campaigns to drive sales.
- Handle customer inquiries and resolve issues promptly.
- Work closely with internal teams and third-party providers to ensure seamless account management.
- Track key metrics and report on performance to achieve sales goals.
Requirements:
- Bachelor's degree in Marketing or a related field.
- At least one year of experience in e-commerce or retail industries.
- Knowledgeable about e-commerce platform operations such as Shopify, Lazada, Shopee, Zalora, and Tiktok Shop.
- Familiarity with Microsoft Office Applications.
- Punctual, adaptable, and possess good people skills.
- Proficient in English and Filipino in both oral and written forms.
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