Coordinated Patient Experience Specialist

Patient Care Coordinator RoleThis is a fully remote position, requiring overlapping EST working hours.The ideal candidate will have 2+ years of experience in customer service, healthcare support, or care coordination roles. A strong understanding of the healthcare system and patient care processes is essential.Key Responsibilities:Act as the main point of...

Key Responsibilities:• Frontline Patient Communication: Provide a warm welcome, calmly reassure patients in urgent or stressful situations, and collect initial information with empathy and efficiency.• Patient Information Gathering: Obtain and record detailed client information, including personal details, location, and a summary of symptoms or chief...

We are seeking a highly organized and detail-oriented individual to manage patient scheduling, resolve issues, and provide direct client communication.Key ResponsibilitiesPatient Scheduling: Coordinate appointments for patients, ensuring timely availability of resources and personnel.Communication: Serve as primary point of contact for patients, families,...

Job Title: Insurance Verification SpecialistWe are seeking a highly skilled Insurance Verification Specialist with expertise in Neurology and Allergy practices to ensure seamless patient insurance coverage, benefits, and eligibility for smooth billing and claims processing.Key Responsibilities:Verify patient insurance eligibility, coverage, and benefits for...

Job DescriptionAs a Patient Service Representative, you will be the first point of contact for patients and families seeking care in our practice. This role requires exceptional communication and interpersonal skills, as well as the ability to multitask and prioritize in a fast-paced environment.Key Responsibilities:Greet callers professionally and address...

Job OpportunityWe are seeking a detail-oriented professional to fill a critical role in ensuring patients are informed about their financial responsibilities.Position DetailsPosition Code: SP-CPO 3Position Type: Full-Time (40 hours per week)Work Hours: 9:00 AM – 5:00 PM CDTWork Days: Monday – FridayResponsibilitiesProactively communicate with patients...

Medical Call Center Representative RoleA Medical Call Center Representative is responsible for addressing patient queries and concerns, understanding patient needs by listening and interviewing, and coordinating information among patients, family members, medical personnel, and administrative staff. They should be familiar with facility policies and...

Compassionate Care ProviderJob Summary:As a skilled Compassionate Care Provider, you will be the vital connection between patients and healthcare professionals. You will empower patients to manage their chronic conditions by making monthly outreach calls and collaborating with providers to design individualized care strategies.Responsibilities:Make regular...

Medical Support SpecialistWe are seeking a skilled Medical Support Specialist to handle patient inquiries and provide support services. This role requires strong communication skills, a familiarity with medical policies and procedures, and excellent organizational abilities.Main Responsibilities:Patient Interaction: Answer incoming calls in accordance with...

Job Title:Front Desk LiaisonJob Summary:We are seeking an experienced Front Desk Liaison to provide exceptional customer service and support our practice.Proactively greet and assist patients in a friendly and courteous manner.Coordinate patient scheduling, recalls, and appointment confirmations with accuracy and efficiency.Verify insurance coverage and...