Senior Clinical Outreach Specialist

2 days ago

San Juan, National Capital Region, Philippines beBeeClinical Full time ₱4,000,000 - ₱8,300,000
Outreach Campaign Manager

The role of Outreach Campaign Manager is to own and run our site outreach campaigns, identifying the right doctors, building precision-targeted lead lists, and running outreach end to end.

This is a high-trust, high-autonomy position with real impact.

Key Responsibilities:

  • Design and execute doctor outreach campaigns for clinical trial site activation
  • Research and filter doctors using tools like Google Search, NPI Registry, Definitive Healthcare, etc.
  • Use clinical judgment and U.S. standard of care research to identify the right specialists and exclude poor fits (e.g. distinguishing PICU from adult ICU)
  • Build targeting frameworks using CPT, ICD-10, and claims logic
  • QA all lists before launch — ensure quality, specialty match, and targeting precision
  • Create SOPs and research playbooks to standardize repeatable outreach
  • Write and iterate outreach emails that drive replies
  • Manage outreach coordinator(s) — assign work, check quality, and coach improvement
  • Run email sequences in Mixmax or similar tools
  • Triage replies and hand off to the PM or Medical Director for NDA and qualification
  • Track outreach performance in Airtable or CRM
  • Continuously improve the system — spot issues, propose fixes, and implement improvements

Requirements:

  • High-context outreach experience in healthcare, clinical research, or healthtech
  • Understanding of how doctors work, including specialties, referrals, and the U.S. healthcare system
  • Able to reverse-engineer who's seeing the right patients and filter them effectively
  • Systems-driven approach, building playbooks, workflows, and logic trees
  • Experience managing junior staff and getting the best out of them
  • Excellent written communication skills and ability to write persuasive outreach copy
  • Comfortable using Airtable, ChatGPT, Mixmax, and other tools
  • Proactive problem-solving and fixing things before they escalate

Tools Used:

  • Airtable
  • Mixmax
  • ChatGPT
  • Google Search / NPI Registry / Definitive Healthcare
  • Seamless.AI / Apollo
  • Google Sheets
  • Notion
  • Slack
  • Salesforce

What Success Looks Like:

  • Built and launched 3+ clean campaigns without founder input
  • No more errors like wrong specialties or zero-reply campaigns
  • Lists are 95%+ accurate and quality-controlled before any email goes out
  • Study Startup Manager is delivering under your guidance and not escalating minor issues
  • Built SOPs that others can follow and started optimizing response rates
  • The CEO is out of the weeds and focused on strategy — because you own execution

Benefits:

  • 13th Month Pay
  • Service Incentive Leave
  • Vacation/Sick Leave
  • SSS Contributions
  • PhilHealth Contributions
  • Pag-IBIG Fund Contributions
  • Maternity Leave (for qualified female employees)
  • Paternity Leave (for qualified male employees)
  • HMO (Principal - Day)

Salary: Competitive, commensurate with skills and years of experience.

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