Claims Operations Manager

4 days ago

Makati City, National Capital Region, Philippines beBeeClaims Full time
Job Summary

The Non-Life Claims Accounting Team Lead is responsible for the direct supervision and execution of daily accounting processes for all non-life insurance claims. This includes overseeing the verification of claims payments, ensuring the accuracy of loss reserves and reports and leading a team of claims accountants to support the section's financial objectives.

Key Responsibilities
  • Financial Management (Claims Accounting)
    • Plans and implements department-specific strategies as aligned with the organization's overall strategy in terms of budget and expenditure optimization, monitoring budget adherence, allocating resources properly and identifying opportunities to optimize costs.
  • Experience Management (Claims Accounting)
    • Supervises day-to-day delivery of services by the team, monitors adherence to SLAs, troubleshoots issues and provides performance feedback to improve client experiences.
  • Process Management (Claims Accounting)
    • Manages the end-to-end operational workflow of the team and is directly accountable for its compliance with established procedures, accuracy and adherence to service level agreements.
  • Data Management (Claims Accounting)
    • Supervises the team's compliance to the department's data and document management standards, guidelines and procedures to ensure the accuracy and completeness of the team's records and databases.
  • Talent Management (Claims Accounting)
    • Provides daily guidance, performance feedback, coaching, counseling and development opportunities to direct reports to foster engagement, growth and continuous improvement.
Requirements
  • Candidate must possess at least a Bachelor's/College Degree in Accountancy or any Accounting related courses.
  • CPA is an advantage.
  • With at least 3 years of experience in claims accounting, technical accounting, or financial reporting within the insurance agency.
  • With at least 1 year in a supervisory or team lead capacity.
  • Ability to demonstrate expertise in applying and overseeing the application of specialized accounting principles for insurance claims, including the valuation of loss reserves, IBNR (Incurred But Not Reported) and the generation of technical reports like Losses Triangles.
  • Knowledgeable in Technical Financial Reporting and Analysis, Ledger Reconciliation and Control, Cross-Functional Workflow Management.
  • Proficient in MS Office (word, excel, PowerPoint etc.) with data analysis tool.
  • With excellent English communication skills both oral and written.
  • With excellent attention to detail.
  • Must be willing to work in Makati City.
Benefits
  • Referrals increase your chances of interviewing at Pioneer Insurance by 2x.
  • Get notified about new job openings in similar fields.
Job Requirements

Seniority Level: Not Applicable

Employment Type: Full-time

Job Function: Administrative and Accounting/Auditing

Industries: Insurance

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