Senior Business Solutions Specialist

1 day ago

Makati City, National Capital Region, Philippines ETEAM INC Full time
Job Description

Company Overview: At ETEAM INC, we are dedicated to delivering cutting-edge solutions that drive business growth and success.

Job Summary: We are seeking a highly skilled Senior Business Solutions Specialist to join our team. As a key member of our organization, you will play a vital role in defining business problems, outlining detailed requirements for solutions, and ensuring that delivered solutions meet business needs.

Key Responsibilities:

  • Business Analysis: Prepare documents such as Business Requirement Documents (BRDs), Software Requirements Specifications (SRSs), solution diagrams, use cases, process flows, functional design, wireframes, and user stories.
  • Collaborate with project sponsors to determine project scope and vision.
  • Clearly identify project stakeholders and establish customer classes, as well as their characteristics.
  • Understand how organizations function to accomplish their purpose and define the capabilities an organization requires to provide a service or meet their goals.
  • Model current and desired scenarios as directed.
  • Investigate operational needs, problems, and opportunities, resulting in recommendations for improvements in automated and non-automated components of new or changed processes or systems.
  • Assess system impacts and provide gap and process analysis as well as product/service-related initiatives.
  • Plan, direct, and complete the analysis of business problems to be solved or products/services to be developed for delivery.
  • Define and manage scoping, requirements definition, and prioritization activities for IT-related projects or change requests.
  • Gather, analyze, and create comprehensive work products documenting requirements, including validation and traceability, for existing and new applications supporting various business channels.
  • Review resulting process models with stakeholders and gain resolution to resultant issues.
  • Provide input to the requirements baseline and investigate, manage, and apply authorized requests for changes to baselined requirements, in line with change management policy.
  • Facilitate communication between organizational units to align the needs of business units to create requirement work products for solution providers.
  • Act as liaison between the user community and internal IT resources.
  • Follow agreed standards, applying appropriate techniques to elicit and document detailed requirements.
  • Provide constructive challenges to stakeholders as required.
  • Have in-depth knowledge of business analysis tools and techniques aligned with BABOK.
  • Select appropriate modeling techniques for meeting assigned objectives.
  • Conversant with techniques covering a full range of modeling situations.
  • Present the requirements document to Key Stakeholders (Project Sponsor, Project Steercom, etc).

Project Management:

  • Ensure tasks, milestones, timelines, resources, and other details are clearly communicated to the business owners.
  • Prepare and submit regular status reports to relevant stakeholders, indicating tasks completed, risk assessment, issues encountered, and other items requiring management action.
  • Manage projects according to approved project management standards to ensure agreed scope, schedule, budget, and objectives are met.

Requirements and Qualifications

Education: A Bachelor's degree in Business Administration, Management, Information Technology, Computer Science, or a related field is important. Any Business Analysis certification issued by the International Institute of Business Analysis (IIBA) Global is a plus.

Work Experience: At least 2-3 years of experience in business analysis and business process management. Demonstrated experience in delivering Business Analysis (BA) artifacts aligned to IIBA's Business Analysis Book of Knowledge (BABOK). Demonstrated ability in delivering business models using standards such as UML. Experience in using the following Business Analysis Techniques but not limited to Use Cases, User Stories, Prototyping, Process Modelling, Process Analysis, Business Rules Analysis, Workshops, Interview, Brainstorming, Focus Group, Data Modeling, Root Cause Analysis, Functional Decomposition.

Competencies: Analytical Thinking, Decision Making, Problem-Solving, Systems Thinking, Planning, Prioritizing, and Maintaining Focus, Communication, Customer Focus, Resilience.

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