Payment Operations Specialist

2 days ago


Taguig, National Capital Region, Philippines First Circle Full time

First Circle, a fintech leader in the Philippines, is seeking an experienced Payment Operations Specialist to oversee the entire payment processing cycle. As part of our team, you will ensure that all transactions are executed accurately and on time.

Key Responsibilities
  • Oversee the end-to-end payment processing cycle, guaranteeing accuracy and timeliness.
  • Identify and resolve discrepancies or issues related to payment transactions, collaborating with cross-functional teams to enhance payment systems and workflows.
  • Maintain detailed documentation of payment processes, ensuring compliance with regulatory and company standards.
  • Provide exceptional client support, addressing inquiries and resolving issues related to payment resolutions.
  • Support the implementation of new payment methods and technological solutions to improve operational efficiency.
Requirements
  • Bachelor's degree in Business, Finance, Economics, or a related field, with 1-2 years of experience in payment operations or financial services.
  • Strong analytical skills, with the ability to interpret and derive insights from data.
  • Highly detail-oriented with strong organizational abilities, proficient in Microsoft Excel and Google Sheets.
  • Excellent communication and interpersonal skills, able to collaborate across teams.
  • A proactive problem solver with a strong sense of initiative, capable of thriving in a fast-paced environment and managing multiple tasks simultaneously.


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