Customer Support Representative

1 month ago


Manila, National Capital Region, Philippines Work Services Full time

We are seeking a Customer Support Representative to join our team at Work Services in Quezon City. As a key member of our operations, you will be responsible for delivering exceptional customer service and ensuring high levels of customer satisfaction.

Job Summary

This is a full-time on-site role that involves providing support to customers through various channels. The ideal candidate will have excellent interpersonal skills, computer literacy, and the ability to multitask effectively.

Key Responsibilities
  • Provide customer support via phone, email, or chat
  • Maintain accurate records of customer interactions
  • Resolve customer complaints in a timely and professional manner
  • Collaborate with colleagues to achieve team goals
Requirements

To be successful in this role, you will need:

  • A college degree
  • At least 3 months of customer-facing experience
  • Excellent verbal and written communication skills
  • Strong interpersonal skills
  • Computer literacy
Preferred Qualifications

Prior experience in a customer service role is highly desirable. Fluency in multiple languages is also beneficial.

The estimated salary for this position is PHP 25,000 - PHP 35,000 per month, depending on qualifications and experience. If you are a motivated and customer-focused individual looking to make a difference, please apply for this exciting opportunity.

About Work Services

Work Services is a leading provider of outsourced business solutions. Our company values include excellence, teamwork, and customer satisfaction.



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