Customer Experience Representative

3 hours ago


Manila, National Capital Region, Philippines Phimark Corporation Full time

At Phimark Corporation, we are seeking a highly skilled and dedicated Customer Experience Representative to join our team. In this role, you will play a vital part in ensuring that our customers receive exceptional service and support.

The ideal candidate will have excellent communication skills, both written and verbal, and be able to respond promptly to customer inquiries through various channels. They will also possess strong problem-solving skills and be able to address customer questions, concerns, and complaints in a professional and courteous manner.

Responsibilities of the Customer Experience Representative include:

  • Responding to customer inquiries via phone, email, and chat
  • Providing assistance with orders, returns, and exchanges
  • Offering product and service information to customers
  • Collaborating with the team to develop strategies for improving customer service and satisfaction

We offer a competitive salary of $65,000 - $80,000 per year, depending on experience, as well as opportunities for growth and development within the company.



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