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Senior Technical Support Professional
1 week ago
**Overview of the Role:**
The Senior Technical Support Professional will be responsible for providing expert-level technical support to our clients, focusing on network infrastructure and server-related issues. This is a fantastic opportunity to grow your career and develop your skills in a dynamic and fast-paced environment.
Main Responsibilities:
- Providing technical support and guidance to clients on network infrastructure and server-related issues.
- Collaborating with internal teams to resolve complex technical issues and implement efficient solutions.
- Staying up-to-date with industry trends and emerging technologies to improve service delivery.
Essential Qualifications:
- Bachelor's degree in Computer Science or a related field.
- Minimum 3 years of experience in technical support or a related field.
- Exceptional communication and problem-solving skills.
- Strong analytical and logical thinking abilities.