Medical Sales Professional
18 hours ago
We are seeking a Sales Representative to join our team. As a Sales Representative, you will be responsible for 100% phone-based customer service, assisting patients with refilling orders, and answering patient inquiries.
This is a full-time, permanent work-from-home position aligned to US Eastern Time Zone hours. There is no part-time work or cold calling in this role.
Responsibilities:- You will utilize the company phone system and CRM to assist patients with refilling orders and answer inquiries.
- You will receive inbound and place outbound enrollment calls within the hours of operation (8:30 am – 7:00 pm Eastern time).
- You will work within the hours of operation from 8:30 am – 7:00 pm Eastern time.
- You will provide exceptional customer service with a caring, professional, and enthusiastic demeanor.
- You must be computer literate.
- You have an excellent command of English, written and spoken.
- You possess strong active listening skills.
- You have the ability to multitask by typing and talking during calls.
- You have experience in inbound and outbound calls preferred.
- You have advanced phone etiquette, problem-solving, and customer service skills.
- You have experience with dialer or CRM preferred.
- You have at least 1 year of sales/CSR upselling experience in a BPO/call center setting.
- You will have job security and stability.
- You will be part of an exceptionally supportive team.
- You will have opportunities for career growth.
- You will work in a fun and dynamic work environment.
- You will have paid US and PH holidays.
- You will be part of a monthly sales incentive program.
All employees will be working from home permanently. This is a work-from-home opportunity.
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