Senior Cloud Support Specialist

7 days ago

Rizal, Philippines beBeeSupport Full time ₱100,000 - ₱150,000

Cloud Support Engineer

This role is an opportunity to join a team of professionals who specialize in managing and optimizing messaging, communications and collaboration technologies.

As a Cloud Support Engineer, you will be responsible for providing technical support and troubleshooting services to clients across the globe. This includes identifying and resolving complex technical issues, collaborating with cross-functional teams, and ensuring timely resolution of client cases.

The ideal candidate will possess strong technical skills, including experience with cloud technologies, primarily Azure and M365. Additionally, excellent communication and problem-solving skills are essential for this role.

Key Responsibilities

  • Provide technical support and troubleshooting services to clients
  • Collaborate with cross-functional teams to resolve complex technical issues
  • Ensure timely resolution of client cases
  • Develop and maintain knowledge of cloud technologies, including Azure and M365
  • Stay up-to-date with industry trends and best practices

Required Skills and Qualifications

  • Strong technical skills, including experience with cloud technologies
  • Excellent communication and problem-solving skills
  • Ability to work collaboratively in a team environment
  • Knowledge of Azure and M365
  • Experience with service desk software and ITSM tools

Benefits

  • Competitive salary
  • Flexible work arrangements
  • Opportunities for professional growth and development
  • Collaborative and dynamic work environment

Others

This is a fantastic opportunity for a motivated and talented individual to join a leading organization and contribute to the delivery of exceptional customer experiences.

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