HR Professional for Global Workforce Management

2 days ago

Mabalacat, Central Luzon, Philippines beBeeSupport Full time $60,000 - $80,000

Workstream is a mission-driven company building an all-in-one HR, payroll, and hiring platform for managing the hourly workforce.

The company aims to deliver better technology solutions to this underserved market.

Clients include leading brands from multiple sectors, including Burger King, Carl's Jr./Hardee's, IHOP, KFC, and Culvers.

We are a high growth series B company quickly expanding our product portfolio.

Our Vision

We aim to provide exceptional customer support by hiring skilled professionals who can adapt to ever-changing processes and make recommendations to improve them.

This role involves partnering with the Success team to get clients set up and make any modifications that clients request.

You will be the primary point of contact for customers via phone, email, and chat, addressing a broad range of issues and requests related to our products.

  • Promptly and accurately respond to customer needs as measured by: a median first response time of less than one minute, issue resolution time of fewer than 24 hours, and CSAT score of 95%

Maintain a positive, empathetic, and professional attitude toward customers at all times.

Proactively check in with clients until the issue is resolved.

Required Skills and Qualifications

Key qualifications include having a long-term vision of working and growing with a Silicon Valley-based technology startup.

A minimum of 1 to 3 years experience as a Customer Support Specialist or similar CS role is required.

Fluency in Mandarin and English both verbal and written is essential. Able to effectively communicate and build relationships with global colleagues and customers.

Phone Support experience is also necessary.

Experience using help desk software and remote support tools is required.

Able to work following the US time zone and have a high-speed and stable primary and backup internet connection (at least 50 Mbps).

Must be willing to attend occasional in-person meetings.

Benefits

We offer a permanently remote work arrangement, pay wired directly to your bank account, $50 Monthly Stipend, Annual Bonus, Performance-based bonuses, Flexible PTO, Enjoy company time off during some of the major US and PH Holidays, Company-issued Device, Career fast track for performers and internal mobility, Learn from a team of Stanford, MIT, Google and Harvard alumni.

Other Requirements

Additional requirements include being comfortable with adapting to ever-changing processes and making recommendations to improve such.

Absolutely no discrimination or harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

],

  • HR Professional Support Specialist

    2 days ago

    Mabalacat, Central Luzon, Philippines beBeeHumanResources Full time $180,000 - $250,000

    Job Opportunity:We are seeking an exceptional HR professional to provide dedicated support to our APAC region. In this role, you will be responsible for delivering first-class HR services, including answering queries and responding to requests regarding employment and contracts.Maintaining our human capital management system is a key aspect of the job. You...

  • Global Workforce Advocate

    1 day ago

    Mabalacat, Central Luzon, Philippines beBeeClient Full time $50,000 - $75,000

    About Our CompanyWe deliver exceptional client experiences while creating meaningful work opportunities in diverse communities around the world.Our global team is united by a desire to connect people with shared values for positive impact.We employ over 1,000 team members across five countries and aim to double this number by expanding our presence...

  • Workforce Strategy

    2 weeks ago

    Mabalacat, Central Luzon, Philippines ENGIE Impact Full time

    SUMMARYThe Workforce Strategy & Analytics Manager – Client Success plays a critical role in driving strategic execution across the Client Success organization. This role is responsible for monitoring project progress, overseeing key initiatives, and ensuring alignment between workforce capacity, business goals, and client outcomes. The manager builds and...

  • HR Professional

    1 day ago

    Mabalacat, Central Luzon, Philippines beBeeEmployee Full time $9,000 - $11,000

    HR Generalist PositionWe are seeking a highly motivated and results-driven professional to join our HR team.The ideal candidate will support various HR functions including recruitment, employee onboarding & offboarding, employee policies and procedures, establishing company culture, ensuring employee satisfaction, training and development, performance...

  • Strategic Workforce Management Specialist

    2 days ago

    Mabalacat, Central Luzon, Philippines beBeeWorkforce Full time ₱960,000 - ₱1,280,000

    Job OverviewThis role requires a strategic and analytical individual to oversee workforce management, allocation, forecasting, scheduling, reporting analysis, and utilising business intelligence tools to drive operational performance and enhance decision-making capabilities.Utilise data to identify trends, gaps, and opportunities for improvement. Apply...

  • HR Professional Role

    2 days ago

    Mabalacat, Central Luzon, Philippines beBeeHumanResource Full time ₱900,000 - ₱1,100,000

    Job DescriptionA Human Resource professional is required to join our team.This role involves managing and advising on HR matters related to Fair Work, Industrial Relations (WA), and public or private sector employment frameworks.Maintaining a solid understanding of Australian workplace legislation, especially WA-specific regulations, is essential.The...

  • Full-Time Workforce Manager Position

    1 day ago

    Mabalacat, Central Luzon, Philippines beBeeWorkforce Full time ₱480,000 - ₱900,000

    Team Leader OpportunityWe are on a mission to redefine the future of work for companies worldwide.Aims to build world-class teams and place operations on autopilot.Main ResponsibilitiesOversee workforce planning using forecast models to ensure optimal staffing levels.Monitor absenteeism and attrition daily.Collaborate with Talent Acquisition, Operations, and...

  • Chief Workforce Strategist

    2 days ago

    Mabalacat, Central Luzon, Philippines beBeeScheduling Full time ₱1,800,000 - ₱2,500,000

    Senior Executive Workforce ManagementThis role requires a high level of organizational skills, attention to detail, and excellent communication abilities to work effectively with cross-functional teams. Key responsibilities include:Generating schedules based on business needs.Monitoring real-time queues and tracking agent activity across multiple lines of...

  • Senior Talent Acquisition Manager

    2 days ago

    Mabalacat, Central Luzon, Philippines beBeeStrategist Full time ₱1,200,000 - ₱1,500,000

    Job Title: Senior HR ProfessionalWe are seeking an accomplished Senior HR Strategist to lead our HR team. The ideal candidate will have profound knowledge of EMEA labour practices and be able to provide visionary leadership and guidance to the team.The Senior HR Strategist will be responsible for overseeing day-to-day HR operations, allocating tasks based on...

  • Lead-Workforce Analytics

    4 weeks ago

    Mabalacat, Central Luzon, Philippines Sutherland Full time

    Company DescriptionJob DescriptionSutherland is seeking an analytical and attentive person to join us as a Lead - workforce Analytics. We are a group of driven and hard-working individuals. If you are looking to build a fulfilling career and are confident you have the skills and experience to help us succeed, we want to work with youSpecialists in this role...