Operational Support Specialist

6 days ago


Manila, National Capital Region, Philippines SGS Full time
About SGS
SGS is the world's leading Testing, Inspection and Certification company. We operate a network of over 2,700 laboratories and business facilities across 119 countries, supported by a team of 99,250 dedicated professionals. With over 145 years of service excellence, we combine precision and accuracy that define Swiss companies to help organizations achieve the highest standards of quality, safety and compliance.

Our Brand Promise
When you need to be sure, underscores our commitment to reliability, integrity and trust — enabling businesses to thrive with confidence. We proudly deliver our expert services through the SGS name and trusted specialized brands, including Brightsight, Bluesign, Maine Pointe and Nutrasource.

The Role
We are seeking an Operations Coordinator to join our team. As an Operations Coordinator, you will be responsible for scheduling, coordinating and managing the certification process of client companies in support of the division. You will work closely with the audit team to ensure all necessary documents, materials and audit schedules are prepared and maintained.

Your Key Responsibilities:
- Schedule and coordinate audit schedules with clients, following Knowledge GSP/GPP and ISO 17021 standards.
- Arrange logistics for on-site audits, including flight bookings and transportation.
- Prepare and transmit audit packages to teams, ensuring completeness and accuracy.
- Invoicing (in coordination with GBS Invoicing Team): Ensure billable jobs are available, prepare and send invoices to clients, and collate revenue reports.
- Regular duties: Identify and plan activities, collaborate with division personnel to achieve YTD revenue goals, ensure audit activities are booked and allocated correctly, and interact with clients to understand their needs and goals.

You Will Thrive If:
- You have a college graduate degree (any 4-year course, preferably business related) and 2 years admin-related experience.
- You have experience in database management and system administration, requiring analytical thinking.
- You are fluent in English (both written and verbal).

What We Offer:
- A dynamic and challenging work environment.
- Opportunities for professional growth and development.
- Competitive salary and benefits package.

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