Global Customer Support Specialist

2 days ago

Mabalacat, Central Luzon, Philippines beBeeCustomerService Full time ₱100,000 - ₱140,000
Customer Service Representative Role

This position offers an exciting opportunity to deliver exceptional support to clients as a Customer Service Representative. The ideal candidate will be friendly, patient, and solution-oriented, with excellent communication and interpersonal skills.

The role involves answering incoming calls and responding to customer inquiries, providing accurate information about products and services, resolving customer complaints and issues efficiently, and documenting all interactions in the CRM system.

  • This role requires strong attention to detail and organizational skills, as well as the ability to handle high call volumes and multitask.
  • A previous customer service experience is preferred but not required.

We offer a competitive compensation package, including HMO, medical and dental coverage, free meals during training, career growth and learning opportunities, allowances for rice, clothing, laundry, and meal, performance and loyalty bonuses, frequent disinfection, fogging of workplace, employee shuttle services, company retreats, and off-site events.

Requirements

  • Must be 18 years or older.
  • High school diploma or GED required.
  • Fluent in English and Spanish.
  • Excellent communication and interpersonal skills.
  • Ability to handle high call volumes and multitask.
  • Strong attention to detail and organizational skills.
  • Previous customer service experience is preferred.
Working Conditions

This job operates in a professional office environment. While performing the duties of this job, the employee will be largely sedentary and will be required to sit/stand for long periods while using a computer and telephone headset.

Diversity and Equality

At our organization, we believe diversity is a benefit to our employees, our company, our customers, and our community. All aspects of employment are based solely on a person's merit and qualifications.

We maintain a work environment free from discrimination, one where employees are treated with dignity and respect. All employees share in the responsibility for fulfilling our commitment to a diverse and equal opportunity work environment.

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