Senior Fraud Prevention Specialist

5 days ago


Manila, National Capital Region, Philippines Shopee Full time
Head of Fraud Operations - Financial Crime Operations, Shopee

We are seeking an experienced professional to lead our Detection and Investigation teams in identifying potential high-risk activities and accounts. As a seasoned expert in fraud prevention, you will design and implement strategies to minimize risk and ensure compliance with all laid down policies and procedures.

  • You will oversee the operations of Detection and Investigation teams, guiding them in identifying potential high-risk activities and accounts.
  • You will work closely with cross-functional teams to identify areas for improvement and implement process enhancements.
  • You will set up Key Performance Indicators to measure team productivity and performance.
  • You will recruit, train, and develop personnel to build a strong and effective fraud operations unit.
Requirements:
  • Bachelor's degree in a related field such as Business Administration or Computer Science.
  • Minimum 7 years of experience in fraud management, preferably in Debit Card and Digital Banking or Internet Banking.
  • Proven track record of successful people management, with at least 3 years of experience leading teams.
  • Strong analytical and problem-solving skills, with the ability to analyze complex processes and propose effective solutions.


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