Fraud and Loss Prevention Director
4 days ago
Sponsorship: General Motors does not provide immigration-related sponsorship for this role. Do not apply if you will need GM immigration sponsorship in the future.
Work Arrangement: This hybrid role requires the successful candidate to report to the office three times per week.
The RoleThis Strategic Risk Management Leader position involves monitoring daily operations, ensuring effective risk management, fraud prevention, and adapting to evolving fraud trends. The role is responsible for optimizing revenue, minimizing losses, and safeguarding assets while delivering exceptional customer value.
Key Responsibilities:- Lead a team of Fraud and Loss Prevention analysts in identifying people or process issues.
- Conduct regular performance evaluations and provide constructive feedback.
- Develop and implement fraud detection strategies and processes to minimize losses.
- Monitor and analyze transaction data to identify suspicious activities and trends.
- Oversee chargeback processes, including analyzing chargeback data and implementing corrective actions.
- Assess and mitigate revenue losses and fraudulent activities ensuring compliance with standards and policies.
- Oversee investigations of fraud cases, ensuring thorough and timely resolution.
- Prepare detailed reports on findings and recommend corrective actions.
- Contribute to the development and enhancement of fraud prevention policies and procedures.
- Ensure compliance with relevant laws and regulations related to fraud prevention.
- Perform audits review for analysts to ensure accuracy and completion of workload assigned.
- Execute special projects and perform other duties assigned.
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