
Digital Business Analysis Specialist
1 day ago
We are looking for an experienced Business Analyst to join our team. As a key member of the organization, you will play a crucial role in empowering insurance companies to make insurance 100% digital and accessible to everyone.
- You will work with clients and technical resources to identify business problems and develop analytical solutions.
- Plan and design simple to semi-complex business processes and system modifications.
Your key responsibilities include:
- Gathering business requirements through various techniques such as workshops and interviews.
- Analyzing and documenting client complex business requirements and processes.
- Communicating these requirements to appropriate parties.
- Creating complex test case scenarios to be used in testing.
- Monitoring/overseeing the testing of business applications to verify that all client requirements are incorporated into the system design.
In addition, you will:
- Develop business requirements documents/user stories to support required modifications.
- May plan, allocate, and monitor work of other business analysts.
- Understand simple to complex systems and related data to surface actionable insights.
- Assist in providing time estimates for project-related tasks.
- Aid in updating process and procedural documentation.
- Develop a basic understanding of technical development cycles of mobile applications or web portals.
- Support QA, UAT, and Release phases of the project via defect analysis, change maintenance, etc.
To succeed in this role, you must have:
- Minimum 5 years of experience as a Business Analyst.
- A degree in Business, IT, or any relevant field.
- Previous experience working in the insurance industry is required (Insurtech or health insurance experience is preferred).
- Health Insurance-related domain certification from INS/LOMA or III is an added advantage.
- Knowledge of business analysis concepts including defining requirements, translating to technical solutions, and Agile approach to prioritizing work to epics, sprints.
- Business analysis skills including facilitation, process documentation, requirements gathering, and user acceptance testing.
- Good organizational/time management skills to prioritize work and meet deadlines within defined timeframes.
- Experience in an Agile and/or Scrum environment is a must.
- Basic knowledge in generating process documentation, and document system functionality, data integration, and workflow.
- Excellent written and verbal communication skills in English.
- Technical writing skills are a plus.
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