Healthcare Account Customer Service Representative

2 weeks ago

Cebu City, Central Visayas, Philippines beBeeCustomerService Part time ₱13,000 - ₱99,999
Customer Service Representative Job Description

We are seeking a detail-oriented and customer-focused representative to support our sales team. As a key member, you will be responsible for responding to customer inquiries and resolving issues in a professional and timely manner.

The ideal candidate will have excellent communication skills, both written and verbal, and be able to build strong relationships with customers.

You will also be responsible for analyzing customer needs and providing solutions that meet their requirements.

  • Fresh graduates or entry-level professionals with a degree in any field are encouraged to apply.
  • Good knowledge of MS Office is required.
  • You must be willing to work on weekends and holidays.

The selected candidate will undergo comprehensive training to ensure they have the necessary skills and knowledge to excel in this role.

Key Responsibilities:
  • Respond to customer inquiries via phone, email, or in-person
  • Resolve customer complaints and concerns in a professional manner
  • Analyze customer needs and provide solutions
  • Maintain accurate records of customer interactions

Benefits:

This role offers opportunities for growth and development, as well as a competitive compensation package.

We are committed to creating a positive and inclusive work environment, where all employees feel valued and supported.

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