
Senior Transformational Strategist
3 days ago
Job Opportunity
Michael & Associates, Attorneys at Law is seeking a Senior Process Improvement Manager to lead the transformation of operational strategies and develop scalable systems that drive business growth.
This pivotal role will spearhead continuous improvement initiatives across the firm, collaborating with legal teams, intake specialists, client experience managers, and technology partners to streamline workflows, remove inefficiencies, and implement impactful solutions.
The ideal candidate will have 10+ years of experience in process analysis and improvement, preferably in a legal or professional services environment, with strong analytical and problem-solving skills.
Key requirements include excellent communication and interpersonal skills, familiarity with Lean, Six Sigma, or other process improvement methodologies, and the ability to manage multiple projects and deadlines in a fast-paced environment.
Our Vision
We are redefining the delivery of legal services by combining legal excellence with operational innovation. This is an opportunity to design the future of legal service delivery, blending data-driven insights with human-centered design.
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