Career Opportunities in Customer Service

1 week ago

Taguig, National Capital Region, Philippines beBeeCustomerCentric Full time ₱800,000 - ₱1,200,000

As a Client Care Representative, you will have the opportunity to make a meaningful impact in the lives of individuals and families. Our clients are at the heart of everything we do, and we strive to deliver exceptional service that exceeds their expectations.

This role requires strong communication and problem-solving skills, as well as the ability to multitask in a fast-paced environment. You will be responsible for receiving telephone calls and handling multiple chat sessions with customers simultaneously.

To succeed in this position, you will need to be able to assess customer needs and address issues in a timely manner. This may involve gathering information from online systems and using your knowledge of our products and services to resolve problems.

In addition to providing excellent customer service, you will also be expected to maintain a positive and friendly demeanor, even in challenging situations. This includes being proactive in meeting customer needs and adapting to changing business requirements.

The ideal candidate will possess a minimum of 1 year of call center experience, with a focus on inbound customer interactions. Previous experience in healthcare or insurance is preferred, but not required. Fluency in English speaking and writing is essential, as is the ability to handle multiple chats simultaneously.

We are looking for a team player who can demonstrate empathy, self-awareness, and emotional control. You will need to be able to effectively promote our products and services, while also being open to feedback and continuous improvement.

This role offers opportunities for growth and development, as well as a competitive compensation package. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.

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