Executive Workforce Planner

1 week ago

Mandaluyong City, National Capital Region, Philippines beBeeTalent Full time $90,000 - $120,000

Job Title: Senior Talent Manager

The primary responsibility of a Senior Talent Manager is to develop and implement workforce strategies that drive business results. This involves generating schedules that meet organizational needs and ensure exceptional customer service.

Key tasks include adjusting schedules based on actual scenarios, providing overtime requirements or voluntary time off, and ensuring efficient and effective staffing.

The ideal candidate will possess strong analytical skills, excellent communication abilities, and the capacity to work under pressure.

  • Adjusts schedules accordingly based on actual scenarios and provides overtime requirements/voluntary time off to ensure efficient and effective staffing.
  • Monitors queue real-time while tracking, documenting and communicating agent activity on multiple lines of businesses.
  • Prepares and publishes Intraday and other relevant reports ensuring accuracy and timeliness of data.
Required Skills:
  • Talent Management
  • Workforce Planning
  • Analytics
  • Communication

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