QA Coach and Process Improver

We are seeking a highly skilled and experienced professional to join our team as a Process Developer (Quality)– Trust and Safety (Japanese). This is an excellent opportunity to work with a global leader in professional services and solutions.Job DescriptionIn this role, you will be responsible for conducting thorough audits on Quality Analysts' evaluations...

**Job Overview:**Neksjob Corporation is committed to delivering exceptional customer experiences through our Quality Assurance Team Lead role. This position involves overseeing the quality of customer interactions, driving continuous improvement initiatives, and leading a team of QA analysts.**Responsibilities:**Ensure the quality of inbound/outbound calls,...

Job OverviewThe Process Improvement Coordinator will play a key role in enhancing our team's efficiency by implementing process improvements and analyzing data quality.Key AccountabilitiesAnalyze data quality and identify areas for improvement.Develop and implement process improvements to enhance team efficiency.Collaborate with the team to log...

About the RoleAs a Team Lead at PartnerHero, you will play a vital role in driving the success of our partners' operations. You will lead a team of associates, establish processes and procedures, and monitor production levels to ensure exceptional customer experiences.Your responsibilities will include providing ongoing feedback and coaching, conducting...

As part of our expansion in building competencies, Viral Picks Corporation "Narratech" are currently looking for a QA Test Automation Engineer.Duties & Responsibilities:Work within a Scrum Team to drive quality web and mobile software applications.Participate in the review of set of requirements to see possible bottlenecks and dependencies to achieve smooth...

We are seeking a highly motivated and organized individual to fill the position of Process Improvement Professional. As a member of our team, you will be responsible for identifying areas of improvement in our business processes and implementing changes to enhance efficiency and effectiveness.In this role, you will work closely with cross-functional teams to...

About the RoleSatellite Office is currently seeking a seasoned Process Improvement Manager to lead our efforts in optimizing business processes. This role requires a strategic thinker with a proven track record of driving process improvements that deliver tangible results.Key Responsibilities:Process Design and Development: Collaborate with cross-functional...

Job DescriptionWe are seeking a highly skilled QA Team Lead to join our team at Weblio Philippines Inc. The successful candidate will be responsible for providing strategic leadership and direction to the Quality Monitoring and Quality Management teams.Key Responsibilities:Leadership and Management: Provide strategic leadership and direction to the Quality...

We are seeking a seasoned Process Improvement Manager to lead our efforts in optimizing business processes at Vision Express Philippines. The ideal candidate will have a proven track record of driving process improvements that result in increased productivity and quality.Key Responsibilities:Develop and implement process improvements that drive business...

We are looking for an experienced Quality Assurance (QA) Team Lead to manage and guide our QA team in monitoring, evaluating, and enhancing the quality of customer interactions across multiple channels.Job Summary:Quality Monitoring & Evaluation: Monitor and assess inbound/outbound calls, emails, and chat interactions for quality and compliance.Leadership &...

Lazada is looking for an exceptional Technology and Process Improvement Leader to drive innovation and efficiency across our organization. This is an exciting opportunity to leverage your technical expertise and business acumen to transform our operations.About the RoleAs a key member of the management team, you will be responsible for developing and...

About Neksjob:Neksjob is a dynamic organization dedicated to delivering exceptional customer experiences through quality and performance excellence. Our team is passionate about driving innovation and improving processes to meet the evolving needs of our customers.As a Quality Assurance Team Lead, you will play a critical role in shaping our quality...

Key ResponsibilitiesLead on all activities related to the development, support, and continuous improvement of Sourcing systems.Super user to develop and deploy new Sourcing tools, including Vendor Management Portal, Updated Employee Self Service, and Ticketing Module.Manage and KPI Report using Smartsheet and RPA.RequirementsMinimum of 3 to 5 years'...

Job Title: Master Coach - Emotional IntelligenceJob Type: Full-TimeReports To: Regional Master CoachSalary: PHP 150,000 per monthJob SummaryWe are seeking an experienced and skilled Master Coach with a specialization in Emotional Intelligence (EI). In this pivotal role, you will leverage your expertise in EI principles to foster emotional awareness,...

About the TeamYou will be part of the Financial Crime Delivery and MI team that provides support to ensure strategic and operational objectives are achieved and in line with agreed service offerings.The team is responsible for several key areas:Support the delivery of process improvements and BAU/project initiatives to ensure each initiative is delivered in...

About TDCX PhilippinesWe are a fast-growing BPO company that offers a rewarding career with opportunities to unleash your full potential. At TDCX, you will have the chance to work with world-class brands and be part of a diverse team.Key ResponsibilitiesDevelop and implement quality coaching programs for agents to improve customer interactions.Partner with...

Job Title: Master Coach - Emotional IntelligenceJob Type: Full-TimeReports To: Regional Master CoachSalary: PHP 150,000 per monthJob SummaryWe are seeking an experienced and skilled Master Coach with a specialization in Emotional Intelligence (EI). In this pivotal role, you will leverage your expertise in EI principles to foster emotional awareness,...

About the Job:The Senior QA Manager will be responsible for leading our quality management initiatives and driving excellence across the organization.Main Responsibilities:We are looking for an experienced professional with a strong background in quality assurance and leadership.You should have a proven track record in developing and executing quality...

Job DescriptionThe DSC Site Operations Coach will play a critical role in the success of our site operations by providing expert coaching and guidance to site operations teams. As a subject matter expert in OMSFC, you will help site operations teams achieve operational excellence and improve overall performance.Key ResponsibilitiesDeliver coaching and...

We're looking for a talented individual to take on the role of Quality Assurance Manager at Genpact Services LLC.This role involves handling both Training & Call Quality deliverables. The primary focus will be on process & corporate trainings, access management & quality audits. This is a great opportunity to grow your skills in Training & Quality.The key...