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Technical Communications Expert

2 weeks ago

Manila, National Capital Region, Philippines Cognizant Technology Solutions Philippines Inc. Full time

Cognizant Technology Solutions Philippines Inc. is a dynamic organization providing innovative solutions to clients across multiple industries.

We are seeking a talented individual to join our team as a Technical Communications Expert.

About the Role:

This position involves creating high-quality documentation that meets the needs of our clients.

Responsibilities:
  • Create articles such as Knowledge Base and Help Center content that aligns with the latest technological trends.
  • Develop concise and reader-friendly instructions for gadget user manuals.
  • Work closely with cross-functional teams to ensure seamless delivery of services.
  • Collaborate with stakeholders to identify business requirements and develop solutions.
  • Contribute to the development of best practices and standards for technical communications.
Qualifications:
  • Strong writing skills and technical experience, preferably on devices or gadgets.
  • Good grasp of technology devices such as Fitbit and Pixel Phones.
  • Ability to work in a fast-paced environment and meet deadlines.
  • Excellent communication and interpersonal skills.
  • Flexibility to adapt to shifting schedules.
Benefits:

As an employee, you will receive comprehensive benefits, including:

  • Comprehensive medical coverage for employees and their families.
  • Outpatient medicine reimbursement.
  • Maternity assistance.
  • Educational Assistance.
  • Life, accidental death and dismemberment, and total permanent disability insurance.
  • Laboratory, diagnostic, and therapeutic procedures.
  • Annual Physical Exam (APE).
  • Dental care.
  • Access to major hospitals.