Customer Service Director

1 month ago


Lipa City, Calabarzon, Philippines ICareerup, Inc. Full time
About ICareerup, Inc.

We are a leading organization in the industry, striving to deliver exceptional services and solutions to our clients.

Job Overview

As a Customer Service Director, you will be responsible for overseeing the customer service operations of our company. This role requires excellent leadership skills, analytical thinking, and strong communication abilities.

Key Responsibilities:
  • Develop and implement customer service strategies to improve overall customer satisfaction
  • Manage and lead a team of customer service representatives
  • Analyze customer feedback and data to identify areas for improvement
Requirements:
  • Bachelor's degree in Industrial Engineering or related field
  • 3+ years of experience in a managerial role in a manufacturing company
  • Excellent analytical and problem-solving skills
  • Strong communication and interpersonal skills
What We Offer:
  • A competitive salary range: $**85,000 - $110,000 per year**
  • Opportunities for career growth and professional development
  • A collaborative and dynamic work environment
About the Role

The ideal candidate will have a strong background in customer service and leadership, with experience in analyzing customer feedback and developing strategies to improve customer satisfaction.



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