Incident Resolution Expert

HCLTech is looking for an experienced Incident Resolution Expert to join our team. As a key member of our IT department, you will be responsible for identifying and resolving complex technical issues, ensuring minimal disruption to our services.This is a full-time opportunity that requires strong analytical skills, attention to detail, and excellent...

Job Summary:Cyber Crime is seeking a highly skilled Incident Resolution Expert to join our team. As an Incident Resolution Expert, you will be responsible for resolving security incidents and ensuring minimal downtime and data loss.The successful candidate will have excellent problem-solving skills, strong analytical thinking, and the ability to work...

Job DescriptionWe are looking for a talented Major Incident Resolution Expert to join our team at weSource Management Consultancy Firm. As a Major Incident Resolution Expert, you will be responsible for resolving complex incidents that may impact our operations.Your Key ResponsibilitiesIncident Identification: Monitor various sources for potential major...

We are looking for an Incident Resolution Expert to join our Nasdaq, Inc. team. In this role, you will be responsible for providing end-to-end client support via an internal ticketing system while ensuring clear and concise communication.You will work closely with global cross-functional teams to ensure timely coordination and solve sophisticated problems or...

We are looking for a talented Global Incident Resolution Expert to join our team at Optum. This role involves providing technical support to the enterprise, including incident management response and restoration, issue priority determination, provisioning, and service request fulfillment.About the Job:This position will involve managing high-pressure major...

Nasdaq Manila is a Great Place To Work certified company, recognized for its innovative culture and commitment to employee well-being. As a Business Incident Manager, you'll be part of a team that values collaboration, transparency, and open communication.About the RoleWe're seeking an experienced BIM to oversee the operational management of incidents,...

Job OverviewHCLTech is seeking a highly skilled Incident Manager to join our team in Taguig, National Capital Region, Philippines.ResponsibilitiesValidate incidents as major incidents by following established processes.Communicate with senior management and initiate incident communication procedures.Act as Duty Manager, coordinating support teams for swift...

Fujitsu is a leading provider of IT and consulting services.Job Summary:We are seeking an experienced Incident Resolution Specialist to join our team in the Philippines.Key Responsibilities:Ensure the Incident, Change, Problem, and Knowledge Management processes, procedures, and work instructions are adhered to by all relevant parties.Contribute to the...

Job DescriptionThe Technical Incident Resolution Specialist plays a critical role in ensuring the smooth operation of our network and system infrastructure. This position is responsible for troubleshooting and resolving technical issues, providing 24/7 support for Severity 1 Incidents/Outages, and leading troubleshooting efforts to resolve network and system...

Incident Management Expert WantedWe need an expert Incident Manager to join our team at HCLTech in Taguig, Philippines.Key Responsibilities:Identify and escalate major incidents to senior management.Lead incident response efforts, involving support teams as needed.Communicate with users and stakeholders regarding incident status.Requirements:ITIL...

IT Security Incident Management ExpertThe IT Security Incident Management Expert will be responsible for leading the response to complex security incidents and driving initiatives to enhance WTW's Cyber incident management capabilities. This mid-senior-level role requires a highly experienced professional with more than 5 years of expertise in incident...

Job Openings Major Incident Management Analyst - Hybrid - BGC - 90KAbout the job Major Incident Management Analyst - Hybrid - BGC - 90KAs a Major Incident Management Analyst, you will play a crucial role in our organizations incident management process. You will be responsible for the timely and effective resolution of major incidents, minimizing the impact...

Job Summary: We are seeking a highly skilled Incident Commander to lead our emergency response efforts.About Us: Nityo Infotech is a dynamic and innovative company that values expertise in IT service management. Our ideal candidate will have a strong background in managing complex situations, with excellent communication and problem-solving skills.Key...

HCLTech Taguig, National Capital Region, PhilippinesWork Set-Up: 100% Onsite in McKinley Hill, Taguig (Near Venice Grand Canal Mall)Work Schedule: Possible Shifting ScheduleQualifications:ITIL Certified or 5 years working experience as an Incident Manager.Knowledge about KPI & CSL related to IT Helpdesk.With work experience in ServiceNow.Advanced Excel...

Role DescriptionThe Incident Response Specialist will be responsible for assisting in daily security operations, analyzing potential threats, and helping to enhance security protocols.Duties and ResponsibilitiesAssist Security Business Partners in their activities, providing expert analysis and guidance to ensure seamless security operations.Support...

Job OverviewAs a Technical Resolution Expert, you will play a critical role in resolving technical issues for our customers. Your primary responsibilities will include:Issue Identification: Establish the root cause of issues to ensure resolution.Solution Evaluation: Identify and weigh solution options, including evaluating impacts, risks, costs, and...

Job OverviewWe are looking for a highly skilled Problem Manager to join our team at GCash. As a Problem Manager, you will be responsible for proactively identifying problems based on incident trends, service performance data, and feedback from incident managers.Main Tasks:Provide regular reports on problem status, known errors, and resolution efforts to...

Job DescriptionThe Incident Response Specialist will be responsible for continuously monitoring system alerts from various sources.This role involves performing initial investigation, documentation, and escalation of alerts to ensure timely incident response and risk mitigation.Monitor system alerts to identify potential threats or operational issues.Ensure...

About the RoleWe are seeking a skilled System Incident Analyst to join our team at SL Temps Inc. As a key member of our Security Operations Center (SOC), you will be responsible for monitoring system alerts, analyzing potential threats, and escalating incidents to ensure timely resolution. If you have experience working in a fast-paced SOC environment and...

On-site - Taguig 3-5 Yrs Exp Diploma Full-timeJob DescriptionDo you want to take the first step in making Filipinos' lives better everyday? Here in GCash we want to stay at the forefront of the FinTech industry by creating innovative, meaningful, and convenient financial solutions for the nation G ka ba? Join the G Nation todayRole & ResponsibilitiesDesigns...