CX Incident Manager

At JTI we celebrate differences, and everyone truly belongs. 46,000 people from all over the world are continuously building their unique success story with us. 83% of employees feel happy working at JTI.To make a difference with us, all you need to do is bring your human best.Reporting to: Trade CX Oversight ManagerDuty Post: Taguig CityApplication...

As an SAP SD/CX Consultant, you will be part of our team of experts responsible for creating a detailed blueprint, developing solutions, and providing application support for any of the following SAP Sales, Customer Experience(CX), and related areas:Sales & Distribution (SD)Customer Relationship Management (CRM)Cloud4Customer (C4C)Sales, Service, or...

Incident Management SpecialistWe are looking for an Incident Management Specialist to join our Cyber Defense team at WTW. As a key member of our team, you will play a pivotal role in managing and responding to security incidents within our organization.The ideal candidate will have a deep understanding of MITRE ATT&CK, cyber kill chain, and incident response...

Company OverviewNasdaq is a global leader in financial markets technology and services. Our innovative solutions empower clients to achieve their goals with confidence.Job DescriptionWe are seeking an experienced Business Incident Manager to join our team. In this role, you will be responsible for supervising and reporting the operational management of...

Sutherland Global is seeking a Senior CX Manager to join our team.Responsibilities:Lead efforts to collect and analyze customer feedback to identify opportunities for improvement.Develop and implement strategies to ensure compliance with key initiatives.Collaborate with cross-functional teams to drive business results.The ideal candidate will have...

Job SummaryAs an SAP SD/CX Consultant, you will be part of our team of experts responsible for creating a detailed blueprint, developing solutions, and providing application support for any of the following SAP Sales, Customer Experience (CX), and related areas:Sales & Distribution (SD)Customer Relationship Management (CRM)Cloud4Customer (C4C)Sales, Service,...

Job Summary As an SAP Sales and Customer Experience (CX) Consultant, you will be part of a dedicated team responsible for creating blueprints, developing solutions, and providing support for SAP Sales and CX solutions. This includes expertise in areas such as *Sales & Distribution (SD), Customer Relationship Management (CRM), Cloud4Customer (C4C),...

Location: TaguigJob Summary As an SAP Sales and Customer Experience (CX) Consultant, you will be part of a dedicated team responsible for creating blueprints, developing solutions, and providing support for SAP Sales and CX solutions. This includes expertise in areas such as Sales & Distribution (SD), Customer Relationship Management (CRM), Cloud4Customer...

As an SAP Sales and Customer Experience (CX) Consultant, you will be part of a dedicated team responsible for creating blueprints, developing solutions, and providing support for SAP Sales and CX solutions. This includes expertise in areas such as *Sales & Distribution (SD), Customer Relationship Management (CRM), Cloud4Customer (C4C),...

SAP SD/CX ConsultantLocation: TaguigJob Summary As an SAP Sales and Customer Experience (CX) Consultant, you will be part of a dedicated team responsible for creating blueprints, developing solutions, and providing support for SAP Sales and CX solutions. This includes expertise in areas such as *Sales & Distribution (SD), Customer Relationship Management...

Provides new and existing customers with the best possible service in relation to billing inquiries, service requests, suggestions and complaints. Provides customer services relating to sales, sales promotions, installations and communications. Ensures that good customer relations are maintained, and customer claims and complaints are resolved fairly and...

We are seeking an experienced Incident Management Process Owner to join our team at weSource Management Consultancy Firm. As a key member of our operations group, you will be responsible for ensuring the effectiveness of our incident management process.About the PositionThe Major Incident Management Analyst is accountable for the timely and effective...

Location: TaguigJob Summary As an SAP Sales and Customer Experience (CX) Consultant, you will be part of a dedicated team responsible for creating blueprints, developing solutions, and providing support for SAP Sales and CX solutions. This includes expertise in areas such as *Sales & Distribution (SD), Customer Relationship Management (CRM), Cloud4Customer...

About Nityo Infotech\Nityo Infotech is a forward-thinking organization that prides itself on its commitment to innovation and customer satisfaction.\\Job Title: Digital Incident Manager\We are seeking a highly motivated and experienced Digital Incident Manager to join our team. The successful candidate will be responsible for leading the response to...

At JTI, we celebrate differences and value diversity. Our mission is to create a workplace where everyone feels included and empowered to succeed.We are seeking an experienced Trade CX Retention Manager to join our team in Taguig City. As a key member of our marketing department, you will be responsible for developing and executing trade engagement programs...

About the RoleThis position will play a key role in improving the incident response process at JTI, ensuring that security incidents are identified and resolved quickly and effectively. The successful candidate will have strong analytical and problem-solving skills, as well as excellent communication and collaboration abilities.Key Responsibilities:Identify...

About the Role:The Incident Management and Remediation Expert will be responsible for leading end-to-end incident response processes from detection to containment, eradication, recovery, and post-incident review. This includes conducting deep-dive forensic investigations, collaborating with IT and security teams, and developing and refining incident response...

About the Role:We are seeking a highly skilled Threat Detection and Analysis Lead to join our team at GCash. As a key member of our cybersecurity team, you will be responsible for leading the company's threat detection, response, and intelligence efforts.Key Responsibilities:Incident Detection: Monitor network and system logs, security tools, and alerts to...

Job DescriptionThe Cyber SOC Incident Response Manager will be responsible for identifying the root cause of a cyber incident, determining the scope of a compromise, and providing practical advice to prevent and mitigate threats.Key Responsibilities:Support Tier 1 Incident Response Analysts during low and medium severity incidents.Escalate high severity...

The Requirements:-- At least three (3) years' experience working in IT service management, or a similar role-- Strong communication and interpersonal skills-- Decisiveness and ability to make sound judgments under pressure-- Technical knowledge and understanding of IT systems and processes-- Strong ITIL knowledge and an understanding of its use in a...