Customer Service Representative

1 month ago


City of Passi, Western Visayas, Philippines Metacom International Solutions Full time
About Us

At Metacom International Solutions, we are continuously looking for talented individuals to join our team. Our company culture is built on a foundation of professionalism, friendliness, and open communication.

Compensation

We offer a competitive salary of $18,000 per year, reflecting the market rate for this position in the location.

Job Responsibilities

As a Call Center Agent, you will be responsible for:

  • Communicating with customers: You will engage with customers via phone or written correspondence to address their concerns and resolve issues.
  • Providing solutions: You will match customer demands with our products and services, ensuring that customers receive the best possible outcome.
  • Closing deals: You will use your negotiation skills to overcome objections and secure customer buy-in.
Required Skills and Qualifications

To succeed in this role, you should have:

  • Excellent communication skills: Strong verbal and written communication skills are essential for effective customer interaction.
  • Customer service experience: At least 6 months of experience in BPO or customer-facing roles is required.
  • Education: A high school diploma or equivalent is necessary for this position.
Benefits

We offer a range of benefits, including:

  • Performance incentives: Opportunities for bonuses and recognition programs.
  • Employee perks: Access to company events, training sessions, and social activities.
  • Health insurance: Comprehensive health insurance coverage for employees and their dependents.
  • Paid time off: Generous paid vacation and sick leave policies.
Opportunity for Growth

We believe in promoting from within and providing opportunities for career advancement. If you are a motivated and dedicated individual, we encourage you to apply for this role.



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