Customer Service Representative
1 month ago
At Metacom International Solutions, we are continuously looking for talented individuals to join our team. Our company culture is built on a foundation of professionalism, friendliness, and open communication.
CompensationWe offer a competitive salary of $18,000 per year, reflecting the market rate for this position in the location.
Job ResponsibilitiesAs a Call Center Agent, you will be responsible for:
- Communicating with customers: You will engage with customers via phone or written correspondence to address their concerns and resolve issues.
- Providing solutions: You will match customer demands with our products and services, ensuring that customers receive the best possible outcome.
- Closing deals: You will use your negotiation skills to overcome objections and secure customer buy-in.
To succeed in this role, you should have:
- Excellent communication skills: Strong verbal and written communication skills are essential for effective customer interaction.
- Customer service experience: At least 6 months of experience in BPO or customer-facing roles is required.
- Education: A high school diploma or equivalent is necessary for this position.
We offer a range of benefits, including:
- Performance incentives: Opportunities for bonuses and recognition programs.
- Employee perks: Access to company events, training sessions, and social activities.
- Health insurance: Comprehensive health insurance coverage for employees and their dependents.
- Paid time off: Generous paid vacation and sick leave policies.
We believe in promoting from within and providing opportunities for career advancement. If you are a motivated and dedicated individual, we encourage you to apply for this role.
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