Customer Service Representative with Performance Bonuses

2 weeks ago


Bacolod City, Western Visayas, Philippines Neksjob Full time

Are you looking for a rewarding career in customer service?

Neksjob is seeking highly motivated individuals to join our team as Customer Service Representatives

Job Summary:

We are committed to providing an exceptional experience for our customers, and we need talented representatives like you to help us achieve this goal.

About the Role:

As a Customer Service Representative, you will be responsible for handling customer inquiries and resolving issues in a professional and courteous manner. You will also have the opportunity to work with our team to develop and implement solutions that drive customer satisfaction and loyalty.

Key Responsibilities:

  • Provide exceptional customer service through phone, email, and chat
  • Resolve customer complaints and concerns in a timely and professional manner
  • Collaborate with internal teams to resolve complex issues
  • Develop and implement process improvements to increase efficiency and effectiveness

Requirements:

To succeed in this role, you will need:

  • A high school diploma or equivalent
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment
  • Basic knowledge of MS Office and internet browsing

Benefits:

We offer a competitive salary of Php 14,000 - 19,000 per month, as well as exciting performance bonuses and account-specific allowances. We also provide comprehensive healthcare benefits and opportunities for career advancement and professional growth.



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