
Advanced Technical Support Specialist
19 hours ago
Technical Support Excellence: Delivering Customer Satisfaction
This role focuses on exceptional technical capabilities, requiring the primary point of contact for customers to provide timely and effective solutions.
Key Responsibilities:- Troubleshoot and resolve customer inquiries in a timely manner.
- Offer training and guidance on product features and best practices to enhance customer value.
- Elevate complex issues to senior team members ensuring efficient resolution.
- Collect and communicate customer feedback for continuous improvement.
- Minimum 3 years of experience in Customer Success, Support or Account Management within a SaaS environment.
- Training and mentoring skills with cross-functional teams, including support specialists and junior CSRs.
- Strong customer-facing experience with troubleshooting and issue resolution.
- Excellent written and verbal communication skills to simplify complex topics.
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Advanced Technical Support Specialist
1 day ago
Calamba, Calabarzon, Philippines beBeeTechnical Full time ₱400,000 - ₱800,000Job DescriptionAs a technical support advocate, you will play a key role in delivering exceptional client experiences and creating meaningful work opportunities.Our team is dedicated to connecting diverse people with common values, fostering a global community that is boldr in its impact. We are passionate about creating access to dignified work, and our...
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Advanced Technical Support Specialist
21 hours ago
Calamba, Calabarzon, Philippines beBeetechnical Full time $12,960 - $13,824Technical Support ExpertAbout the Role:This role involves delivering advanced technical assistance, escalated troubleshooting, and ensuring operational continuity across our systems, hardware, and software platforms.We require this position to provide remote and on-site support for employees globally, with responsibilities spanning both end-user services and...
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Technical Support Specialist
19 hours ago
Calamba, Calabarzon, Philippines beBeeTechnical Full time ₱509,000 - ₱636,199Job OverviewOur mission is to deliver exceptional customer experiences through innovative technology solutions.The TeamAs a dedicated IT Support Specialist, you will collaborate with a dynamic team to drive technological advancements and improve our tech stack.Key ResponsibilitiesProvide high-quality customer support and resolve common IT issues...
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Technical Support Specialist
20 hours ago
Calamba, Calabarzon, Philippines beBeeCustomer Full time ₱7,200,000 - ₱8,520,000Technical Support SpecialistOur company is dedicated to delivering exceptional customer experiences. To achieve this goal, we are seeking a highly skilled and experienced Technical Support Specialist.Key Responsibilities:Provide first-level technical assistance to customers via phone, email, or chat.Manage daily workload through incident tracking systems and...
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Advanced Technical Support Specialist
20 hours ago
Calamba, Calabarzon, Philippines beBeeHelpdesk Full time ₱5,000,000 - ₱8,000,000About This RoleThis is a dynamic role for an L2 Helpdesk professional. The ideal candidate will possess technical skills, strong communication abilities and a customer-centric approach.Key Responsibilities:User Management: Create, change, remove user accounts as required.Security and Group Policy Changes: Implement manage security policies group settings to...
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Technical Support Specialist
19 hours ago
Calamba, Calabarzon, Philippines beBeeTroubleshooter Full time ₱5,000,000 - ₱8,000,000Job OverviewA Technical Support Specialist plays a pivotal role in resolving complex technical issues for clients through meticulous analysis and troubleshooting.Key Responsibilities:Investigate, diagnose, and resolve intricate technical problems by collaborating with internal teams.Provide expert technical support while maintaining a customer-centric...
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IT Technical Support Specialist
20 hours ago
Calamba, Calabarzon, Philippines beBeeTechnical Full time ₱3,600,000 - ₱4,200,000Job TitleWe are seeking a highly skilled technical professional to fill the role of IT Technical Support Specialist. This is a hands-on position with a strong focus on troubleshooting and resolving complex technical issues.
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Technical Support Specialist
1 day ago
Calamba, Calabarzon, Philippines beBeeSupport Full time ₱100,000 - ₱120,000Job Title:Technical Support SpecialistAre you a detail-oriented and customer-focused individual looking for a challenging role in technical support? We have an exciting opportunity for a Technical Support Specialist to join our team. In this position, you will be responsible for providing top-notch technical assistance and troubleshooting support to clients...
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Technical Support Specialist
1 day ago
Calamba, Calabarzon, Philippines beBeeSupport Full time $55,000 - $62,500Job Title: Technical Support SpecialistWe are seeking a skilled Technical Support Specialist to provide exceptional technical assistance to our clients via phone, email, and chat.Key Responsibilities:Provide end-user support via phone, email, and chat.Manage incidents and requests within the ticketing system.Perform daily ticket follow-ups with...
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Technical Support Specialist
1 day ago
Calamba, Calabarzon, Philippines beBeeTechnical Full time ₱100,000 - ₱120,000Remote Technical Support SpecialistWe are seeking a skilled and customer-focused technical support specialist to provide exceptional service to our clients. The successful candidate will possess strong technical skills, excellent communication abilities, and a passion for delivering outstanding customer experiences.Key Responsibilities:Provide timely and...