Technical Support Specialist

1 day ago


Calamba, Calabarzon, Philippines beBeeSupport Full time ₱100,000 - ₱120,000

Job Title:Technical Support Specialist

Are you a detail-oriented and customer-focused individual looking for a challenging role in technical support? We have an exciting opportunity for a Technical Support Specialist to join our team. In this position, you will be responsible for providing top-notch technical assistance and troubleshooting support to clients across various industries.

Key Responsibilities:

  • Respond to inbound technical support requests via phone, chat, or email
  • Diagnose and troubleshoot hardware, software, and network issues
  • Guide customers through step-by-step solutions and escalate complex issues when necessary
  • Document all customer interactions accurately in the system

Candidate Qualifications:

  • Must be 18 years or older
  • High school diploma or equivalent
  • Previous call center experience
  • Work from home experience
  • Strong command of the English language
  • Typing speed of 20+ WPM
  • Basic proficiency in Microsoft Office (Word, Excel, Outlook, PowerPoint)
  • Familiarity with Windows operating systems

Benefits:

We offer a competitive compensation package, comprehensive benefits, and opportunities for growth and development. Our team is dedicated to excellence, and we are committed to creating a positive work environment that supports your success.



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