Compassionate Care Specialist

1 week ago

Biñan, Calabarzon, Philippines beBeePatient Full time ₱450,000 - ₱800,000
Key Patient Support Role

As a dedicated professional, you will be responsible for providing exceptional patient care and support. This role requires strong communication skills, a personable approach, and the ability to work in a fast-paced environment.

  • Deliver outstanding customer service and uphold a patient-first experience at every touchpoint.
  • Respond promptly and professionally to patient enquiries via phone, email, online forms, and other marketing channels.
  • Provide clear and compassionate information about our services, addressing questions and concerns with empathy.
  • Manage incoming leads and conduct timely follow-ups to maximise engagement and conversion.
  • Reactivate past patients through proactive outreach, re-engagement campaigns, and regular communication.
  • Accurately record and update all interactions in our lead management and CRM systems.
  • Track, analyse, and report on lead conversion rates and relevant performance metrics.
  • Schedule initial consultations and follow-up appointments, ensuring coordination with our staff.
  • Handle payment transactions, provide transparent pricing information, and guide patients through payment options.
Requirements:
  • Bachelor's degree or Certificate IV in a relevant discipline preferred.
  • At least 3 years of experience in a customer service or sales support role within a healthcare environment.
  • Strong background in the medical or allied health field is highly desirable.
  • Excellent verbal and written communication skills with a personable and empathetic approach.
  • High level of discipline in following procedures, workflow systems.
  • Ability to balance warm patient interactions with timely task completion.
  • Strong time management and multitasking abilities in a fast-paced setting.
  • Competency with CRM and lead management tools.
  • High standards of professionalism, confidentiality, and integrity.
  • Self-motivated and capable of working independently and collaboratively as part of a small team.
  • A genuine interest in helping people and supporting their health journey.

  • Senior Care Marketing Specialist

    1 week ago

    Biñan, Calabarzon, Philippines beBeeCaregiver Full time $30,000 - $40,000

    Job OverviewWe are seeking a creative and compassionate social media specialist to connect with families, recruit outstanding caregivers, and share our mission of providing quality in-home senior care.About UsOur organization is dedicated to delivering exceptional service to seniors and their loved ones. We strive to foster meaningful relationships and...

  • Family Care Advocate

    1 week ago

    Biñan, Calabarzon, Philippines beBeeCaregiver Full time ₱1,500,000 - ₱2,000,000

    Family Care Advocacy SpecialistMaking a positive impact on family caregiving is at the heart of our mission. We're seeking compassionate advocates to empower underserved families in accessing quality care.We'll be relying on your exceptional communication and organizational skills to collect, review, and accurately track required documentation from...

  • Healthcare Journey Guide

    1 week ago

    Biñan, Calabarzon, Philippines beBeePatientCare Full time $80,000 - $100,000

    Job OverviewWe are seeking a compassionate and detail-oriented individual to guide patients through complex healthcare journeys with empathy and professionalism.The ideal candidate will serve as the primary point of contact, coordinating care, addressing inquiries, facilitating referrals, and providing emotional support to ensure each patient feels informed...

  • Caregiver Support Specialist

    1 week ago

    Biñan, Calabarzon, Philippines beBeeCare Full time $60,000 - $75,000

    Job DescriptionWe are seeking a skilled and compassionate Caregiver Support Specialist to join our team. As a key member of our organization, you will play a vital role in empowering families and caregivers to access care.Your primary responsibility will be to collect, review, and track required documentation from caregivers and families. This may include...

  • Ambulatory Care Support Specialist

    7 days ago

    Biñan, Calabarzon, Philippines beBeeAmbulatory Full time ₱18,000 - ₱23,000

    Job Summary:Ambulatory Care Support SpecialistWe are seeking a highly organized and detail-oriented individual to serve as our Ambulatory Care Support Specialist. In this role, you will be responsible for providing exceptional support to our clients by coordinating after-hours care activities.Key Responsibilities:Serve as the primary point of contact for EST...

  • Primary Care Physician

    1 week ago

    Biñan, Calabarzon, Philippines beBeeAutonomy Full time A$200,000 - A$350,000

    Family Medicine Specialists WantedAn Opportunity for a Rewarding Career in AustraliaInternational relocation role - We are currently recruiting internationally qualified Family Medicine Specialists through supported pathways for clinics offering:Competitive salaries up to $350,000 per annum; relocation assistanceUp to $50,000 sign-on bonusVisa sponsorship...

  • Primary Care Medical Coding Specialist

    1 week ago

    Biñan, Calabarzon, Philippines beBeeMedicalCoder Full time ₱800,000 - ₱1,100,000

    We are seeking a highly skilled medical coder to join our team. The ideal candidate will have extensive experience in coding for primary care services and a thorough understanding of medical coding guidelines and regulations.Job Description:Coding ExpertiseAccurately code diagnoses, procedures, and services using ICD-10, CPT, and HCPCS codes.Chart...

  • Care Coordination Specialist

    1 week ago

    Biñan, Calabarzon, Philippines beBeeCare Full time $45,000 - $65,000

    **Job Overview:**We are seeking a highly skilled and detail-oriented professional to fill the role of Care Operations Associate. As a key member of our team, you will be responsible for managing patient records, coordinating care delivery processes, and ensuring seamless communication between families, healthcare providers, and hospitals.">Main...

  • Patient Care Specialist

    1 week ago

    Biñan, Calabarzon, Philippines beBeeCare Full time ₱100,000 - ₱140,000

    Job OpportunityA dynamic and experienced Non-Voice USRN professional is required to deliver high-quality patient care in a fast-paced healthcare environment.Main Responsibilities:Evaluate and screen potential admissions to the facility, ensuring accurate and timely assessment of patient needs.Conduct utilization reviews to determine if patients are receiving...

  • Care Coordinator Position

    1 week ago

    Biñan, Calabarzon, Philippines beBeeHealthcare Full time ₱400,000 - ₱800,000

    Job Title:Healthcare Operations SpecialistKey ResponsibilitiesProvide exceptional patient care by coordinating appointments and managing patient records.Support healthcare clients with strong organizational skills, excellent communication abilities, and a passion for delivering outstanding patient services.Maintain accurate and timely patient information in...