Digital Fraud Manager

6 days ago


Makati City, National Capital Region, Philippines Metrobank Full time
Job Summary

The position is primarily responsible for managing credit card fraud in the e-channel, particularly for Metrobank App (MBOA) and Metrobank Online (MBO). The scope of the responsibility includes alignment of all KPIs and controls covering fraud risk for cards, personal loans, auto, and home loans.

Key Responsibilities:
  • Managing credit card fraud in the e-channel, specifically for MBOA and MBO.
  • Aligning KPIs and controls to cover fraud risk for various loan products.
Requirements

To succeed in this role, you should have a strong background in fraud management, preferably with experience in a bank holding a senior managerial position. Your expertise in Falcon System and knowledge of MS Word, Excel, and PowerPoint will be valuable assets.



  • Makati City, National Capital Region, Philippines EastWest Bank Full time

    Makati, Metro Manila, PhilippinesWe are seeking a highly skilled and experienced professional to join our team as a Digital Fraud Prevention Specialist. As a key member of our EastWest Bank team, you will play a crucial role in ensuring the integrity of our digital services by handling reported fraud and unauthorized transaction complaints against EWB...


  • Makati City, National Capital Region, Philippines EastWest Bank Full time

    In this exciting role as a Fraud Risk Manager, you will play a pivotal part in ensuring the integrity of our digital services at EastWest Bank. Your primary responsibility will be to identify and escalate suspicious activities related to our digital services.Your key strengths will include:Fraud Identification and EscalationIdentify potential risks and...

  • Fraud Associate

    6 days ago


    Quezon City, National Capital Region, Philippines Baldwin & Shell Full time

    About GoTymeGoTyme is a joint venture between the Gokongwei Group, one of the biggest conglomerates in the Philippines, and the Singapore-headquartered digital banking group Tyme. This venture combines the trusted Gokongwei brand, customer base, and distribution ecosystem with Tyme's globally proven digital banking technology and hands-on experience building...


  • Mandaluyong City, National Capital Region, Philippines Data Analytics Ventures, Inc. Full time

    As a Manager for Fraud Management, you will play a pivotal role in protecting Data Analytics Ventures Inc. (DAVI), and its Go Rewards members from the cost, inconvenience, and damage arising from fraudulent activities.You will have business ownership for DAVI's fraud and abuse functions. This includes partnering with internal and external stakeholders to...


  • Quezon City, National Capital Region, Philippines Baldwin & Shell Full time

    About GoTymeGoTyme is a pioneering digital bank in the Philippines, driven by innovation and customer-centricity.We strive to make banking more enjoyable, secure, and rewarding for all Filipinos. Our commitment is to provide world-class financial services that empower individuals to achieve their dreams.About the RoleThe Fraud Associate will be responsible...

  • Anti-Fraud Officer

    3 weeks ago


    Makati City, National Capital Region, Philippines Nityo Infotech Full time

    Anti-Fraud OfficerJob Summary:Develops fraud prevention strategies, conducts investigations, and ensures regulatory compliance.Qualifications:Bachelor's degree in IT, Accountancy, or related fields.5 years of experience in fraud prevention or investigation.Proficient in fraud risk management and industry regulations.Location and Compensation:Openings:...

  • Fraud Officer

    7 days ago


    Makati City, National Capital Region, Philippines Metrobank Full time

    Here at Metrobank, we don't simply hire employees - we hone future leaders. We provide opportunities that enhance your skills and unlock your talents, helping you evolve into a well-rounded individual. We supply you with all the pieces you need to do your best work, unleashing your full potential to help secure your future and lead a fulfilling career. And...


  • Makati City, National Capital Region, Philippines Hire Digital Ltd. Full time

    Digital Content Strategist required to oversee comprehensive content initiatives from conception to completion, enhancing client's brand presence and engaging target audiences.About the Role:The ideal candidate will have experience in project management, content strategy, and copywriting, preferably in the B2B sector. Strong collaboration and leadership...


  • Makati City, National Capital Region, Philippines Hire Digital Full time

    We are looking for a Digital Content Creator to join our team at Hire Digital. As a key member of our content team, you will be responsible for creating high-quality, engaging, and persuasive content that enhances brand presence and connects with target audiences.About the JobYou will develop digital content that meets the needs of our clients in the...

  • EWB Case Manager

    6 hours ago


    Makati City, National Capital Region, Philippines EastWest Bank Full time

    Makati, Metro Manila, Philippines Digital Products and ChannelsPlay a crucial role in ensuring confidence in EWB and KOMO digital services by handling within defined SLA reported fraud and unauthorized transaction complaints against EWB and EWRB accounts to EWB Enterprise Fraud.Conducts surveillance monitoring on social media and other online channels for...

  • EWB Case Manager

    2 weeks ago


    Makati City, National Capital Region, Philippines Eastwestbanker Full time

    JOB PURPOSE:Play a crucial role in ensuring confidence in EWB and KOMO digital services by handling within defined SLA reported fraud and unauthorized transaction complaints against EWB and EWRB accounts to EWB Enterprise Fraud.Conduct surveillance monitoring on social media and other online channels for suspicious posts involving illegal, unlawful, or...


  • Quezon City, National Capital Region, Philippines Manpower Core Group Inc. Full time

    Position Purpose:The Fraud and Risk Management Specialist performs operational risks tasks in the execution of active controls across all businesses. Carries out daily, weekly, and monthly audit and compliance checklist in reference to relevant contractual agreement between the company and its clients, likewise for any PCI DSS, HIPAA and/or ISO requirements....


  • Makati City, National Capital Region, Philippines Metrobank Full time

    Here at Metrobank, we don't simply hire employees—we hone future leaders. We provide opportunities that enhance your skills and unlock your talents, helping you evolve into a well-rounded individual. We supply you with all the pieces you need to do your best work, unleashing your full potential to help you secure your future and lead a fulfilling career....


  • Makati City, National Capital Region, Philippines Hire Digital Ltd. Full time

    Job DescriptionHire Digital Ltd. is seeking a skilled Growth Marketing Senior Associate to drive measurable growth through data-driven strategies and paid digital channels. As a key member of our team, you will be responsible for optimizing and scaling campaigns across various platforms, shaping the company's business by improving its online presence,...


  • Makati City, National Capital Region, Philippines EastWest Bank Full time

    As a Case Management Professional, you will contribute significantly to our EastWest Bank team's success by ensuring confidence in our digital services. Your key responsibilities will include handling within defined SLA reported fraud and unauthorized transaction complaints against EWB and KOMO digital services.The ideal candidate should have strong...


  • Makati City, National Capital Region, Philippines Finest Asia Resources, Inc. Full time

    Finest Asia Resources, Inc.On-site - Makati 5-10 Yrs Exp Bachelor Full-timeJob DescriptionDescriptionDevelop and implement digital marketing strategies across various online platforms.Manage social media accounts and create engaging content to increase brand awareness.Analyze website traffic and performance using analytics tools.Collaborate with other teams...


  • Makati City, National Capital Region, Philippines TASQ Staffing Solutions Full time

    At TASQ Staffing Solutions, we are seeking a highly skilled Customer Service Representative to join our team in the Fraud Prevention department. In this role, you will interact with consumers on behalf of our clients through both inbound and outbound calls.The primary goal of this position is to protect our client's brand reputation and ensure a positive...


  • Mandaluyong City, National Capital Region, Philippines Maya Full time

    CORE PROFILEThe Fraud Escalations Analyst is responsible for overseeing priority case resolution, providing analysis and reporting to team leads, as well as internal stakeholders, and can demonstrate critical thinking to properly manage and arrange escalations, based on priority and urgency level.NATURE OF WORKInvestigate BSP complaints, escalated tickets,...


  • Mandaluyong City, National Capital Region, Philippines J-K Network Manpower Services Full time

    About the RoleWe are looking for a skilled Fraud Prevention Officer to join our team at J-K Network Manpower Services. The successful candidate will be responsible for identifying and addressing potential risks to minimize their impact on the organization.Main Responsibilities:Developing and implementing risk management policies and procedures.Conducting...

  • Fraud Analyst

    3 weeks ago


    Mandaluyong City, National Capital Region, Philippines WHR Global Consulting Full time

    WHR Global Consulting, a global talent solution provider is looking for a stellar candidate to fill the role of Fraud Analyst for its client based in Greenfield, Mandaluyong. This is for direct hiring and for a role.Job Summary:Risk Investigator (RIs) who earn customer loyalty by providing service that is personalized, convenient, and secure. They ensure...