Fraud Prevention Analyst
4 days ago
About GoTyme
GoTyme is a pioneering digital bank in the Philippines, driven by innovation and customer-centricity.
We strive to make banking more enjoyable, secure, and rewarding for all Filipinos. Our commitment is to provide world-class financial services that empower individuals to achieve their dreams.
About the Role
The Fraud Associate will be responsible for ensuring the integrity and security of our banking operations by monitoring transactions for suspicious activity, handling fraud alerts and customer complaints, and collaborating with the Fraud Operations Team to refine detection processes.
- Identify and mitigate potential security risks through continuous monitoring of banking transactions.
- Resolve customer complaints related to fraud in a timely and efficient manner.
- Maintain accurate documentation for compliance and auditing purposes.
- Develop and implement effective fraud detection strategies in collaboration with the fraud team.
- Support project managers in fraud-related projects and initiatives.
Key Skills
- Experience in transaction monitoring within a banking or financial services environment.
- Strong analytical and problem-solving skills.
- Ability to communicate complex ideas effectively.
- Teamwork and collaboration skills.
- Familiarity with MORB Guidelines.
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