Fraud Officer
4 days ago
Here at Metrobank, we don't simply hire employees - we hone future leaders. We provide opportunities that enhance your skills and unlock your talents, helping you evolve into a well-rounded individual. We supply you with all the pieces you need to do your best work, unleashing your full potential to help secure your future and lead a fulfilling career. And with Metrobank's strong heart for the community, you have the chance to give back and make worthwhile contributions to our nation's economic and social development.
With Metrobank, a meaningful life is within your reach
Job Summary:
The role is primarily responsible for identifying potential fraudulent transactions, validating suspicious transactions and/or requests with the cardholder or merchant, and preventing additional suspicious transactions while ensuring that a high level of customer service is maintained when interacting with the client. He/she is responsible for analyzing and providing sound disposition on cases flagged by different fraud detection tools and cases endorsed by other units. The role is also expected to provide process improvement initiatives and implement strategies to combat Fraud.
Role Exposure:
- Deepen your knowledge on prepaid/credit card fraud
- Develop your analytical skills
- Enhance your interpersonal skills with internal and external clients
- Grow your career in Fraud Management Section
Qualifications:
- Bachelor's degree graduate; preferably graduate of business course
- 1-2 years experience in fraud management from a bank or credit card company
- Experience in handling training and/or team building is an advantage
- Proficient in the following Microsoft applications: Word, Excel, and PowerPoint
- Knowledge of PRIME application is an advantage
Other Details:
Rank: Junior Officer
Unit: Consumer Business Sector – Credit Operations Group
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