Customer Support Specialist

2 days ago

Cavite City, Calabarzon, Philippines beBeeCareermanship Full time ₱360,000 - ₱480,000
Call Center Representative Job Opportunity

We're continuously seeking detail-oriented and thoughtful individuals to join our global team. As a Call Center Representative, you'll be tasked with answering customer questions through phone calls and video calls, requiring excellent communication skills and the ability to think on your feet.

Our operation involves over 1000 team members worldwide, providing customer support for brands and tech companies 24/7. If you have strong orientation on task completion, results, and strategic goals, this may be the right opportunity for you.

Duties and Responsibilities
  • Answer customer inquiries over the phone and communicate clearly in writing, empathizing with customers who are struggling.
  • Diagnose and resolve customer issues via phone, email, and chat, ensuring timely and effective solutions.
  • Communicate effectively with customers via multiple channels, including phone, chat, and email.
  • Coordinate tasks and projects with colleagues and management.
Required Skills and Qualifications
  • Fluency in English, both spoken and written communication.
  • Personal integrity and conscientiousness.
  • Strong time management and organizational skills.
  • Team player with good interpersonal skills.
  • Continuous learner with a desire for professional growth.
  • Proficiency in G-suites (Google Docs, Gmail, Google Meet, Calendar, etc.).
  • Availability to work from home with flexibility.
  • Able to thrive in an international team environment with diverse perspectives.
  • Good knowledge of industry standards and best practices.
Benefits and Perks
  • Full-time position with 44 hours per week.
  • Opportunity to grow with the company and industry.
  • International team that values coaching and development.
  • Variety of clients with high expectations for service quality.
  • Flexibility to work from home with some autonomy.

This is a fantastic chance to work in a dynamic and growing company, contributing to its success as part of a talented and dedicated team.

Important Notes
  • No payment is required throughout the recruitment process.
  • Candidates will be contacted only through official email addresses.

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