Dedicated Enterprise Client Advocate

2 days ago

San Juan, National Capital Region, Philippines beBeeClientSuccess Full time ₱660,000 - ₱930,000
Account Support Specialist Role

This role is focused on delivering exceptional support to our largest enterprise client.

About the Job

The successful candidate will be responsible for managing daily communications, responding quickly to requests and needs, and partnering with the Client Success Manager to execute account strategy and meet performance objectives.

Responsibilities
  • Client Success – Manage daily communications for the largest client, respond quickly to requests and needs, partner with the Client Success Manager to execute account strategy and meet performance objectives.
  • Client Meetings – Participate in client-facing meetings with the Client Success Manager.
  • Account Health & Performance – Monitor account data and performance metrics; create and modify account-specific reports; communicate health status to the client and internal teams.
  • Client Standards & Expectations – Act as SME for client guidelines and ensure expectations are met.
  • Quality Assurance – Serve as internal QA resource, identify order issues and coordinate corrections with post production and partner teams.
  • Client Support – Coordinate with Client Support and Operations to drive corrective actions and proactive cross-team communication.
  • CRM Utilization – Use HubSpot to manage client interactions and updates.
  • Client Centricity – Capture client feedback and advocate for client needs across departments.
  • Special Projects – Participate in special projects as needed.
  • Innovation & Workflow Automation – Identify and advocate for process improvements.

This role requires strong problem-solving and communication skills, with a proactive approach to client support. The ideal candidate will have prior client-facing experience and be able to multitask in a fast-paced environment.

Requirements
  • Fluency in English, both verbal and written.
  • Ability to work in Mountain Standard Time Zone hours (8am–5pm).
  • Consistent access to high-speed internet and reliable equipment (laptop with camera and audio).
  • 2+ years of client-facing or account support experience (Enterprise SaaS or services preferred).
  • Prior client-facing experience; ability to multitask in a fast-paced environment.
Benefits
  • A healthy work-life balance culture.
  • Six sick days per year.
  • Twenty days of PTO annually.
  • Bonusly rewards program.
  • Compliance with local and national laws.

Referrals increase your chances of interviewing at this organization. Get notified about new Account Support Specialist roles.

  • Enterprise Client Services Director

    1 day ago

    San Juan, National Capital Region, Philippines beBeeOperations Full time $90,000 - $110,000

    Job Title:We are seeking a seasoned Client Operations Manager to lead our enterprise clients to success.

  • Enterprise Account Specialist

    1 day ago

    San Juan, National Capital Region, Philippines beBeeClientSuccess Full time $40,000 - $50,000

    Job OverviewThe dedicated specialist will work closely with the Enterprise Client Manager to ensure our largest client receives consistent, high-quality support that strengthens relationships and drives retention.This role focuses on relationship-focused, proactive client success and special project management. As a point person for tactical account support,...

  • Global Client Support Specialist

    2 days ago

    San Juan, National Capital Region, Philippines beBeeCustomerService Full time ₱25,000 - ₱35,000

    About the RoleWe are looking for a highly skilled and dedicated customer service professional to join our team. As a Customer Advocate, you will be responsible for interacting with customers to address their inquiries and resolve complaints regarding our clients' products and services.You will collaborate with internal and external teams in handling the...

  • Strategic Customer Advocate

    2 days ago

    San Juan, National Capital Region, Philippines beBeeSuccess Full time $61,250 - $130,000

    Customer Success Expert WantedWe're looking for a seasoned professional to drive customer success and serve as a trusted partner to our valued clients.The ideal candidate will have a proven track record of exceeding customer satisfaction and adoption goals, with 3-7 years of direct enterprise-level customer success experience.Develop strong relationships...

  • Client Experience Representative

    1 day ago

    San Juan, National Capital Region, Philippines beBeeCustomerService Full time ₱1,123,400 - ₱1,411,400

    Job Summary:We are seeking a Customer Advocate to interact with customers, address inquiries and resolve complaints regarding clients' products and services.About the RoleThe Customer Advocate will be responsible for providing timely and professional customer service, collaborating with internal and external teams to handle customer needs.Key...

  • 'Remote Student Advocate'

    16 hours ago

    San Juan, National Capital Region, Philippines beBeeAdviser Full time $7,800 - $10,800

    ">Job Title: 'Remote Student Advocate'">">Overview">We are seeking a highly organized and detail-oriented individual to serve as a key member of our team. As a Remote Student Advocate, you will be responsible for providing exceptional support to students and families, ensuring seamless communication between clients and departments.">The ideal candidate will...

  • Customer Service Excellence Professional

    2 days ago

    San Juan, National Capital Region, Philippines beBeeCustomer Advocate Full time ₱50,000 - ₱80,000

    Key ResponsibilitiesThe Senior Customer Experience Representative plays a pivotal role in delivering exceptional customer service by collaborating closely with the supervisor and support team.This position is responsible for ensuring every customer interaction is handled with care, professionalism, and a commitment to excellence.Manage customer emails and...

  • Enterprise Support Specialist

    1 day ago

    San Juan, National Capital Region, Philippines beBeeEnterpriseSupport Full time ₱800,000 - ₱1,300,000

    Role OverviewThe Client Success Specialist, Enterprise Accounts position is responsible for delivering proactive support to our enterprise-level clients. This role collaborates closely with the Client Success Manager to ensure consistent, high-quality attention that strengthens relationships and drives retention.This position plays a critical part in...

  • Senior Client Advocate

    2 days ago

    San Juan, National Capital Region, Philippines beBeeClientSuccess Full time $1,000 - $16,000

    Job Title: Client Success ManagerWe are seeking a seasoned professional to drive client success and build strong, long-term relationships with our clients.This critical role will be the primary point of contact for potential clients and an ongoing account manager once they partner with us.The ideal candidate will possess exceptional communication skills,...

  • High-Touch Client Success Specialist

    1 day ago

    San Juan, National Capital Region, Philippines beBeeCustomer Full time ₱3,400 - ₱5,600

    Technical Support AdvocateAt Boldr, we are on a mission to create access to dignified and meaningful work in communities around the world. Our vision is to connect diverse people with common values for bold impact.This role has primary responsibilities for providing hands-on technical troubleshooting, feature explanation, and best practice guidance for our...