Customer Service Representative

1 day ago

Pasig, National Capital Region, Philippines beBeeCustomerSupport Full time ₱250,000 - ₱500,000

Job Title: Customer Support Specialist (Gaming)

We are seeking a highly motivated and organized individual to join our team as a Customer Support Specialist.

Job Description:

The ideal candidate will have excellent communication skills, both written and verbal, and be able to work effectively in a fast-paced environment.

Responsibilities:

  • Provide timely and effective support to customers via phone, email, and live chat.
  • Respond to customer inquiries and resolve issues in a professional and courteous manner.
  • Work closely with internal teams to identify and address customer concerns.
  • Develop and maintain knowledge of company products and services to provide accurate information to customers.
  • Meet or exceed customer satisfaction targets.
  • Collaborate with colleagues to share best practices and improve processes.

Requirements:

  • College degree in a relevant field (e.g. business, communications, etc.).
  • Excellent verbal and written communication skills.
  • Ability to work in a fast-paced environment and prioritize tasks effectively.
  • Strong problem-solving and analytical skills.
  • Proficiency in Microsoft Office (Word, Excel, PowerPoint).
  • Availability to work flexible hours, including evenings and weekends.

Benefits:

  • Competitive salary and benefits package.
  • Opportunities for career growth and professional development.
  • Collaborative and dynamic work environment.
  • Recognition and reward programs.

How to Apply:

If you are a motivated and organized individual with excellent communication skills, please submit your resume and cover letter.

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