Customer Service Representative

1 day ago

Pasig, National Capital Region, Philippines beBeeCustomerService Full time ₱150,000 - ₱250,000

Job Overview

As a Customer Support Associate, you will provide exceptional customer service support and resolution of routine problems. The ideal candidate will have strong communication skills, both written and verbal, and the ability to effectively navigate computer systems.

Key Responsibilities:
  • Provide timely and professional responses to customer inquiries
  • Clarify customer requirements and use decision-support tools to provide resolution
  • Listen attentively to customer needs and concerns while demonstrating empathy
  • Maintain accurate records and notate accounts as required
  • Participate in activities designed to improve customer satisfaction and business performance
Candidate Profile
  • High school diploma or equivalent with three to six months of relevant experience preferred
  • Courteous and strong customer service orientation
  • Strong computer navigation skills and PC knowledge
  • Ability to work independently and as part of a team
Benefits

This role offers a unique opportunity to develop your customer service skills and work in a fast-paced environment. You will have the chance to build rapport with customers, resolve issues efficiently, and contribute to the success of our organization.

What We Offer
  • Opportunity to develop customer service skills
  • Fast-paced work environment
  • Chance to build rapport with customers
  • Contribute to the success of our organization

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