Customer Service Representative Healthcare Professional

4 days ago


Manila, National Capital Region, Philippines Caldwell Communications Full time

At Caldwell Communications, we're seeking a skilled Customer Service Representative to join our team. As a key member of our customer-facing team, you'll be responsible for communicating with clients on the phone or via written correspondence, resolving their concerns and providing exceptional service.

Your responsibilities will include:

  • Communicating with customers to address their concerns and provide solutions
  • Resolving issues in a timely and professional manner
  • Matching customer needs with our products and services
  • Using negotiation skills to overcome objections and achieve customer buy-in

We offer a competitive salary, 13th month pay, HMO with three free beneficiaries, and 20% maternity/paternity leave. Our company is committed to providing opportunities for growth and development, as well as a positive work-life balance.

What We Offer:

  • An open, friendly, and professional work environment
  • A rewarding career with opportunities for advancement
  • Performance incentives and employee perks and benefits
  • Competitive salary and benefits package


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